Recruitment, Engagement, and Retention Outreach Activities Manager

Recruitment, Engagement, and Retention Outreach Activities Manager

Keck School of Medicine of USC

Position Overview:
The Outreach Activities Manager for the ATRI Recruitment, Engagement, and Retention Section at ATRI will lead and coordinate outreach strategies and initiatives that drive inclusive participant recruitment, sustained engagement, and long-term retention across ATRI’s research portfolio. Under the direction of Dr. Doris Molina-Henry, PhD, and Dr. Rema Raman, PhD, this role will collaborate closely with research teams and community partners to ensure outreach efforts engage the study populations of interest and align with ATRI’s mission to advance Alzheimer’s and related dementias research through equitable study participation. 

Key Responsibilities:

• Develop and execute outreach strategies that promote representative recruitment and retention across studies.
• Lead and manage community engagement efforts, including events, partnerships, and communications, that foster trust, transparency and sustained involvement.
• Collaborate with study teams to ensure that outreach activities align with study protocols and timelines.
• Track outreach performance indicators and contribute to continuous improvement efforts through data informed decision making.
• Supervise outreach staff and oversee training to ensure consistency, cultural responsiveness, and quality in participant-facing materials and interactions.
• Prepare reports and presentations for internal teams, sponsors, and community stakeholders to communicate outreach impact and progress.

Preferred Qualifications:

• Bachelor’s or Master’s degree in public health, communications, social sciences, or a related field.
• Experience in Alzheimer’s Disease or other dementias clinical trials, community engagement, or public health outreach.
• Strong project management and organizational skills, with the ability to manage multiple priorities.
• Exceptional interpersonal and communication abilities, with a commitment to inclusive and representative engagement.
• Familiarity with research compliance, participant protections, and ethical considerations in human subjects research.
• Ability to work independently and collaboratively in a dynamic, mission-driven environment, and to be nimble in a fast-paced program

Preferably, this is a hybrid position with an expectation of working onsite at the ATRI offices in San Diego at least 3 days each week; although, remote candidates will be considered for this role.

The annual base salary range for this position is $106,761.72 -133,316.26. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

Minimum Education: Bachelor's degree in related field(s)

Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 3 years in on-site clinical trial monitoring.

Minimum Skills: Industry experience in a pharmaceutical, biotechnology, clinical research organization and/or nursing setting. Demonstrated experience managing and supervising others, using medical devices and terminology, and managing study records, finances and vendors. Theoretical understanding of health sciences research and ICH-GCP guidelines, with experience applying policies and procedures. Skilled at technical documentation and writing, and at assembling, organizing and conceptualizing numerical data in spreadsheets, databases, reports and presentations. Ability to manage and prioritize different tasks and projects, with deft interpersonal skills for communicating with all levels of staff and various individuals and groups coordinating and executing study activities.
Preferred Education: Bachelor's degree And Master's degree In Neurosciences Or Public Health Or Pharmacology Or in related field(s)

Preferred Certifications: Certified Clinical Research Associate (CCRA) and/or Certified Clinical Research Coordinator (CCRC).
Preferred Experience: 5 years
Preferred Skills: Experience in data management. Excellent written and verbal communication skills to express complex ideas to study staff at research and clinical institutions. Ability to handle several priorities within multiple, complex clinical trials. Strong understanding of current GCP guidelines applicable to the clinical research conduct. Proficient in OmniPlan or other timeline applications. Familiarity with academic medical centers.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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