iA FINANCIAL GROUP

Recruitment Administrative Support Specialist

Québec, Québec Full time

Job Description

Job Title

Recruitment Administrative Support Specialist

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Build the future with us

Are you passionate about delivering a superior experience for the sales force throughout the recruitment process? Do you have a knack for building trusting professional relationships and want to be part of a rapidly evolving network? If so, this position is for you!!

We are a service and support center for the Réseau Carrière sales force. The goal of the recruitment team is to provide comprehensive and coordinated support for agency directors’ recruitment requests within the Réseau Carrière, thereby facilitating the completion of their recruitment activities.

Reporting to the Assistant Director, you will handle calls, emails, and chats to enhance the experience of our candidates and the sales management team. You will actively participate in developing and improving work procedures while adhering to established guidelines. You will help ensure smooth communication and collaboration among team specialists, agencies, Career Services support staff, and manufacturing teams.

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What You’ll Accomplish with Us

As a Recruitment Administrative Support Specialist, you will be at the heart of our mission. Here are your key responsibilities:

Support for the Branch Manager

· Support the branch recruitment process and provide administrative assistance from the candidate’s application through to the successful completion of their exams

· Conduct thorough follow-ups throughout the process until the candidate is hired

Candidate Support

· Assist candidates with the registration process and provide administrative support from the qualification stage through to the successful completion of exams (Apexa, PQAP, AMF)

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What could help you succeed in this role

Qualifications:

· College diploma (DEC) in administration or a related field

· Two (2) years of relevant experience

· Strong adaptability to change

· Strong analytical and problem-solving skills

· Comfortable working with various technological tools

· Passionate about customer service

· Positive team spirit

· Proactive and motivated attitude

· Advanced proficiency in French and English, as the candidate will be required to communicate with the sales team, some of whom are unilingual English speakers (both spoken and written) on a daily basis.

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Why You’ll Love Working With Us

· A work environment where learning and development go hand in hand with a collective pursuit of excellence;

· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

· The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces.

· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more!

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Apply now and take control of your career where your talent truly matters!

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Are you hesitating to apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—you might just be a great fit for us, and we’d love to get to know you!

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#LI-CQ1

Location(s)

Québec, Québec

Other Possible Location(s)

Montreal, Quebec, Toronto, Ontario, Vancouver, British Columbia


Company

iA Financial Group

Posting End Date

2026-04-06

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto 

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.