Recreation Technician-4

The Recreation Technician will be based at one of three locations in Iraq and serve the Life Support Services contract in support of the U.S. Department of State. This position will be responsible for assisting the Recreation Services Coordinators on accomplishing Recreation Services programs and facility operations in accordance with the MWR Annex, SOPs, and Amentum Management objectives, and will report to the Recreation Services Supervisor. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.

DUTIES:

• Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.
• Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.  Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.
• Oversee all facets of the MWR operation. Maintain cleanliness and orderliness of the gyms and other areas of responsibility.
• Maintain constant surveillance of patrons in the facility and act immediately and appropriately to secure safety of patrons in the event of emergency.
• Present professional appearance and attitude at all times and maintain a high standard of customer service.
• Ensure bulletin boards are up to date with recent and upcoming flyers, as well as provide assistance in setting up and tear down of compound wide events and programs.
• Adhere to SOP procedures, work instructions, and Amentum policies and procedures.
• Perform additional duties and projects as assigned.

OTHER RESPONSIBILITIES:

• Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

• Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

• Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

REQUIRED:

• Minimum Acceptable Experience Level:
  • Must Speak, Understand, Read and Write English
  • Two (2) years’ experience in customer service-related field.
  • One (1) year experience working in sports/recreation related field
  • Maintenance experience with fitness machines.
• Knowledge, Skills, and Abilities:
  • Able to work a flexible schedule to include nights, weekends, and holidays.
  • Knowledge in coordination and major sports regulations.
  • Customer service skills.
  • Self-motivated with the ability to work independently and with a team.
  • Commitment to maintaining a high-performance team, which delivers customer service excellence.
  • Exercise sound judgment and make decisions independently.
  • Good physical condition to endure long periods of standing when overseeing programs, recurring bending, stooping, stretching, twisting and heavy lifting (over 50 pounds), and demonstration of physical fitness techniques.
• Education: A high school diploma or GED.
• Passport, Licenses and Certifications: As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport of home country with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from Home of Record.
• Security Vetting: Already possess a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required for the position. Must maintain eligibility at the required certification level for the duration of the contract.

• Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.
• Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.

DESIRED:

• Department of State experience.
• One (1) year of international experience in challenging locations, preferably working in the Middle East, with a working knowledge of customs and cultural differences.
• Experience working with Amentum.

OTHER KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of principles and processes involved in supporting MWR operations.
• Experience providing excellent customer services.
• Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.
• Cross-cultural sensitivity with an international perspective.
• Excellent organizational and time management skills.
• Expert computer skills, specifically in Microsoft Word and Excel.
• Ability to become an active and functioning member of a team.
• Must have the ability to be innovative and be an agent for change.
• Expert communication skills to facilitate and disseminate information.

WORKING AND LIVING CONDITIONS:

This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.