Recovery Worker - North Shields
Location: North Shields (you will be working across Newcastle, Gateshead, North Tyneside and Northumberland)
Working Hours : 22.5 hours per week (Working days can be negotiated however 1/3 is required to be a Wednesday)
Contract Type: Permanent
Salary: £24,243 - £28,930 (to be pro rata'd)
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
Mental Health Recovery Worker
Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they support?
About the Role:
Mental Health Recovery Workers ensure our residents are at the heart of everything we do. As a Mental Health Recovery Worker, you will be integral to our team, providing essential support to individuals accessing our mental health services. Your primary focus will be on delivering person-centred support that empowers those that we support to achieve their recovery goals. This position offers the opportunity to make a meaningful difference while working in a collaborative environment. Independence and resilience can look and feel very different to each and every one of us. That’s where you come in. Responsible for supporting and inspiring the people who use our services to maintain their accommodation and build independence skills.
You will work directly with the people who use our services to co-produce a support plan that will see their goals and aspirations achieved. The sorts of areas you could be working on could include developing domestic and financial management skills, learning to manage their accommodation, or accessing work, leisure or educational opportunities, amongst others.
About the Service:
In this role you will work across three services, our Gateshead Women’s service, Newcastle Supported Housing, and our Personal Budget Service. You will also support with our general needs properties.
Working for our Newcastle Support Housing service and our Gateshead Women’s Service, you will support individuals aged 18 and upwards who have a mental health diagnosis to move into one of our tenancies helping them to ensure the transition is as smooth as possible, you will then meet with them each week to support them both emotionally and practically to develop life skills which enable them to sustain their tenancy and eventually move on to independent living. This can include a number of tasks such as money management, managing bills, reporting repairs and supporting them to keep on top of the cleanliness of their property. You will support them with all aspects of the move on process. You will then get the property ready for our next move in. The individuals that we support though our housing service have multiple and complex needs, this can include a struggle with addiction or an offending history as well as other support needs.
In our Personal Budget Service you will support individuals aged 18 and upwards with a mental health diagnosis who have block hours of support. You will meet these individuals either in their own homes or out in the community and provide tailored support around areas that they currently struggle with to help them achieve their goals. The individuals that we support through this service live across Tyne, Wear and Northumberland.
About You:
Like us, you are keen to break down the stigma of mental health. You’ll bring all your skills to the table, including strong customer service and communication skills, but also your empathetic, flexible, creative and compassionate nature and enthusiasm for supporting others. You’ll thrive under pressure, be happy to work both independently and within a team and know how to connect with people at all levels and really enjoy helping others. No formal qualifications required as full training will be provided. If you have the skills and qualities listed above, we want to hear from you.
Candidates with an understanding of mental health issues and/or lived experience would be welcomed. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties, which may include evenings, weekends and nights.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
To review the Job Description please click here.
For confidential enquires about this role or to find out more please contact Jodie Nion, 0191 296 0967, Jodie.Nion@waythrough.org.uk
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-03-24