At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Opportunity:
As a Recepcionist, you'll receive and greet visitors including customers, vendors, and employees from local and global locations. Direct visitors to the appropriate place or employee and answer general questions.
Issues visitors badges as required and ensures arrival and departures have been logged accordingly.
Acquires and applies job skills, company policies and procedures to complete assigned tasks.
Assignments are routine to semi-routine in nature. Works under supervision and receives detailed instructions on work assignments.
Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
Key Roles and Responsibilities:
● Build customer relationships by answering calls received on the switchboard and provide a friendly, courteous experience. Route calls to the appropriate destination and/or answer general questions.
● Provide a welcoming atmosphere by greeting visitors including customers, vendors, and employees from local and global locations and directing the visitor to the appropriate place or employee. Answer general questions as they arise.
● Maintain visit log and assist with courier services as necessary
● As requested, may participate in special projects that are clerical in scope.
Knowledge/Skills/Attributes:
● High school diploma or equivalent
● 1 year of previous business/office experience or related experience
● Basic computer skills
● Oral and written communication skills
● Previous experience utilizing a switchboard to answer and route calls
● Demonstrated experience handling multiple priorities simultaneously.
● Prior switchboard or customer facing experience is helpful.
Relocation benefits are not available for this job posting.
The expected salary range for this position, based on the primary location of Indianapolis, is 31,900.00 - 59,200.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.