Receptionist

ABOUT HUB INTERNATIONAL: 

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. 

WHAT WE OFFER YOU: 

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: 

• Competitive salaries and benefits offerings 

• Medical/dental/vision insurance and voluntary insurance options 

• Health Savings Account funding 

• 401k matching program 

• Company paid Life and Short-Term Disability Plans 

• Supplemental Life and Long-Term Disability Options 

• Comprehensive Wellness Program 

• Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off 

• Great work/life balance, because that’s important for all of us! 

• Focus on creating a meaningful environment through employee engagement events 

• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! 

• Growth potential – HUB is constantly growing and so can your career! 

• A rewarding career that helps local businesses in the community 

• Strong community support and involvement through HUB Gives 

SUMMARY: 

The Receptionist serves as the first point of contact for visitors, clients, and team members at HUB International’s Coral Gables office. This role is responsible for delivering a professional and welcoming front-desk experience while providing administrative and operational support to ensure smooth daily office functions. The ideal candidate is bilingual (English/Spanish), highly organized, and capable of managing multiple tasks in a fast-paced professional services environment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Front Desk & Visitor Management 

• Greet and welcome visitors, clients, vendors, and candidates in a professional and courteous manner. 

• Manage the reception area to maintain a clean, organized, and professional appearance at all times. 

• Answer, screen, and direct incoming calls on a multi-line phone system; take accurate messages and ensure timely follow-up. 

• Coordinate visitor access including sign-in procedures, badges, and conference room setup. 

• Notify employees of visitor arrivals and manage the front lobby schedule. 

Administrative & Office Support 

• Sort, distribute, and process incoming and outgoing mail, packages, and courier deliveries. 

• Maintain office supply inventory and place orders as needed. 

• Assist with conference room scheduling, setup, and technology coordination for meetings and events. 

• Support kitchen and common area upkeep to ensure a professional environment. 

• Assist with basic IT coordination including submitting help desk tickets and troubleshooting minor equipment issues. 

• Provide general administrative support to leadership and staff as needed, including filing, scanning, data entry, and document preparation. 

Operational Support 

• Coordinate building access, opening/closing procedures, and alarm system management. 

• Support new hire onboarding logistics including workspace setup, equipment coordination, and first-day welcome. 

• Assist with event planning and coordination for internal celebrations, carrier visits, and staff meetings. 

• Manage vendor relationships for office services including cleaning, catering, and building maintenance. 

• Track and maintain office-related documentation as needed. 

Other duties as assigned. 

REQUIREMENTS: 

• High school diploma or equivalent required; Associate’s degree or relevant coursework preferred. 

• 1–3 years of receptionist, front desk, or administrative support experience in a professional office setting. 

• Bilingual (English/Spanish) strongly preferred. 

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams). 

• Professional demeanor with excellent verbal and written communication skills. 

• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment. 

• Dependable, punctual, and able to maintain confidentiality. 

KNOWLEDGE, SKILLS, ABILITIES: 

• Strong customer service orientation with a warm, professional presence. 

• Ability to interact effectively with all levels of staff, clients, and external partners. 

• Detail-oriented with the ability to manage competing priorities and deadlines. 

• Comfortable with technology and able to learn new systems quickly. 

• Team player with a proactive, solutions-oriented approach.