Quantitative Researcher - Business Banking

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Quantitative Researcher delivers data‑driven insights that inform strategic decisions across Business Banking. This role is designed for a researcher with hands‑on ownership of quantitative survey research, from survey design through analysis and executive storytelling.

This position plays a critical role in quantifying customer behaviors, attitudes, and needs to support value proposition strategy, product bundling, go‑to‑market planning, and sales enablement. Insights from this work influence significant investments and measure the impact of initiatives on customer growth, retention, and satisfaction.

What You’ll Do

• Own end‑to‑end quantitative survey research, including questionnaire design, sampling approach, fielding, data validation, analysis, and reporting
• Design and execute large‑scale quantitative studies to answer complex business questions
• Apply statistical techniques to survey data to identify trends, segments, drivers, and opportunity areas
• Translate business objectives into rigorous measurement and survey frameworks
• Synthesize survey insights with other quantitative and qualitative inputs for a holistic customer view
• Create executive‑ready deliverables, including presentations, dashboards, and written insights
• Partner cross‑functionally with Analytics, Data Science, CX, Product, and Strategy teams
• Ensure data quality, methodological rigor, and compliance with privacy and ethical standards

Basic Qualifications

• Bachelor’s degree or higher in Statistics, Psychology, Business, Marketing, or a related field
• 3–5 years of experience in quantitative research or market research

Preferred Skills & Experience

• Primary ownership of quantitative survey research as a core responsibility (not analysis‑only roles)
• Deep expertise in survey methodology, including questionnaire design, sampling, and experimental approaches
• Experience applying advanced quantitative techniques (e.g., segmentation, driver analysis, choice modeling) to survey data
• Hands‑on experience with enterprise survey platforms (e.g., Qualtrics or similar tools)
• Strong ability to translate survey findings into clear, actionable insights for senior, non‑technical audiences

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.