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The Opportunity
This position works out of our Zona Franca Coyol Alajuela location in the Structural Heart Division. Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.
As the Quality Systems Training Technician II, under close supervision and guidance, this position is responsible for supporting the administration and coordination of training systems and processes. This includes managing the Learning Management System (LMS) or equivalent platforms, ensuring accurate tracking of employee training records and audiences. This position could support both locally and across multiple sites within the division.
What You’ll Do
• Manage and maintain documentation related to audience requests to ensure accurate training records and compliance.
• Supports compliance audits at the Costa Rica facility as required.
• Prepare and maintain the Quality New Hire Orientation material and presentation to ensure consistent onboarding experiences.
• Coordinate the annual retraining material and presentation for team members.
• Prepare LMS or equivalent platforms reports for due trainings, audits, exceptions, investigations, among others.
• Assist customers’ LMS or equivalent platform requests as required.
• Provide support to multi-site customers by addressing LMS requests as needed.
• Review training plans, pre-, and post-release tasks in Windchill system as required.
• Perform other related duties and responsibilities, on occasion, as assigned.
Required Qualifications
Having successfully covered at least 40% of the curriculum at the University to obtain the bachelor degree and is currently studying. Or University Technical degree, Engineering, Business Administration, Psychology, or other similar area.
1 year work experience
Proficiency in computer applications (MS Excel, MS Word, MS PowerPoint).
Intermediate Commands of English / Preferred
Preferred Qualifications
General knowledge of Learning Management System and Windchill System is desired.
At least 1 year experience in medical device industry is a plus.
SHIFT TB
100% On site
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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The base pay for this position is
N/A/hourIn specific locations, the pay range may vary from the range posted.