Quality Systems Associate

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Quality Assurance Associate – Thetford

Full-time | On-site | Core hours between 07:00–17:30 with flexible working within this window

Are you meticulous, analytical, and passionate about producing high‑quality documentation that drives compliance and operational excellence? We’re looking for a Quality Assurance Associate to join our Compounding Unit in Thetford — someone who thrives in a regulated environment and brings strong technical writing and data analysis experience to the table. Our compounding department manufactures aseptic products such as chemo-therapy, antibiotics and nutrition.

This role is critical to maintaining the highest standards of GMP and “Specials” manufacturing compliance, and is fully on-site due to the hands‑on nature of our operations.

What you’ll be doing

In this role, you’ll play a vital part in ensuring our facility operates safely, compliantly, and in line with regulatory and corporate expectations. Key responsibilities include:

• Ensuring continuous compliance of the Compounding Unit with cGMP, “Specials” manufacturing requirements, local procedures, and Baxter Corporate policies.
• Leading and executing high‑quality documentation reviews with strong technical writing accuracy.
• Analysing complaint data, monitoring trends, and managing CAPAs to drive effective solutions.
• Supporting thorough, timely investigations for deviations, complaints, and non‑conformances.
• Ensuring all Quality System and GMP commitments are completed within required timelines.
• Supporting preparation and development of Annual Product Quality Reviews, including data collation and analysis.
• Contributing to validation activities and change control processes.
• Proactively identifying continuous improvement opportunities within Quality Systems, QA, and Operations.
• Communicating significant GMP or product quality issues to QA Management promptly.
• Ensuring full compliance with EHS, GMP, GDP, corporate policies, and external regulatory requirements.
• Conducting and participating in Gemba activities, identifying compliance gaps and supporting implementation of corrective actions.

What you’ll bring

This role requires strong technical writing and analytical skills — these are essential. We’re looking for someone who can interpret data, write clearly and concisely, and produce documentation that stands up to regulatory scrutiny.

You will also bring:

• Experience in a GMP or regulated manufacturing environment (pharmaceutical experience idea but not essentiall).
• Confidence in reviewing complex data sets and producing accurate, high‑quality reports.
• Excellent attention to detail and a proactive approach to identifying issues and improvements.
• Strong communication skills and the ability to challenge appropriately in support of compliance.
• A collaborative mindset with the ability to work effectively with Operations, Quality Systems, and wider teams.

Why join us?

At Baxter, every role contributes to improving the lives of patients worldwide. You’ll work with a dedicated team, gain exposure to a broad range of quality activities, and have opportunities to grow your career while making a real impact.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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