Quality Manager

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

Being the customer service company in the world. 

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:

033024 Quality Manager (Open)

Job Description:

Role Overview: The Quality Manager is responsible for overseeing the plant’s Quality Management Systems (QMS) in alignment with ISO 9001, FSSC 22000, Halal, and Kosher certification standards. This role ensures product quality, safety, and compliance through leadership of testing programs, audits, process controls, and continuous improvement efforts. The position also supports quality integration with injection molding operations, assembly operations, foam gasketing, custom printing, and new product introductions.

Key Responsibilities include the following:

Quality Management Systems

• Maintain and continuously improve the plant’s ISO 9001-compliant QMS.
• Ensure full compliance with FSSC 22000, including HACCP, food safety plans, and supporting programs.
• Oversee Halal and Kosher certification processes, documentation, and audits.
• Lead internal audits, document control, corrective and preventive actions, and management review processes.

Product Testing & Development

• Oversee testing of existing products for quality, performance, and regulatory compliance.
• Direct testing and validation of new products, including pilot runs, capability studies, and commercialization readiness.
• Develop and maintain testing methods and quality criteria for raw materials, in-process components, and finished goods.
• Partner with R&D, Engineering, and Operations during new product introduction to ensure quality and food safety requirements are met.
• Analyze testing data for trends and potential risks; communicate findings and drive improvements.

Injection Molding Quality Oversight

• Support quality control for injection molding processes, including part inspections, dimensional verification, and mold qualification.
• Ensure molded components meet specifications, performance requirements, and customer expectations.
• Collaborate with Manufacturing and Engineering to review mold performance, scrap trends, and process capability.
• Lead investigations into molding-related defects (e.g., flash, short shots, burns, warpage) and implement corrective actions.
• Ensure quality standards are integrated into molding start-up checks, process settings, and material handling procedures.

Assembly Operations, Foam Gasketing & Custom Printing

• Oversee quality standards for assembly operations, ensuring components are assembled per specifications and customer requirements.
• Monitor and validate foam gasketing processes, including material integrity, adhesion, and dimensional accuracy.
• Ensure custom printing meets quality standards for clarity, durability, and compliance with customer branding requirements.
• Develop inspection protocols and testing methods for these processes to maintain consistency and reduce defects.
• Collaborate with production teams to resolve issues and implement corrective actions for assembly, gasketing, and printing defects.

Audits & Compliance

• Lead external audits for ISO, FSSC, Halal, Kosher, and customer requirements.
• Conduct internal audits and ensure timely closure of corrective actions.
• Stay current on industry regulations, customer standards, and certification updates.

Quality Assurance & Control

• Manage daily QA activities, including inspections, sampling plans, and product release decisions.
• Oversee nonconformance management and structured problem-solving activities.
• Maintain product specifications, COAs, SOPs, and related documentation.

Leadership & Training

• Lead, coach, and develop the QA team.
• Strengthen a culture of continuous improvement and quality awareness.
• Provide training site-wide on quality, food safety, and process-specific quality controls.

Customer & Supplier Interaction

• Act as the primary contact for customer quality concerns, complaints, audits, and specification discussions.
• Lead complaint investigations with clear documentation and timely responses.
• Manage supplier quality programs, including qualifications and raw material evaluation (especially resin and molding materials).

Education/Experience:

• Bachelor’s degree in Quality, Engineering, Food Science, or a related technical field.
• 5+ years of experience in a manufacturing quality role with prior leadership or supervisory experience required
• Strong knowledge of ISO 9001, FSSC 22000, HACCP, and food safety systems.
• Lead Auditor certification, Six Sigma Green Belt, experience in plastics/packaging, ERP/QMS familiarity a huge plus!
• Experience supporting Halal and Kosher system requirements.
• Hands-on experience with injection molding, assembly operations, foam gasketing, and custom printing processes.
• Strong problem-solving, data analysis, and communication skills.

#LI-MK1

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. 

Compensation Range:

The pay range for this position is $90,000.00 - $153,200.00. Typically, a competitive wage for new hires will fall between $110,000.00 to $120,000.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement:

Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif’s Equal Opportunity Policy.