Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!
The Quality Intern will support multiple initiatives within the Quality department aimed at strengthening compliance, improving operational efficiency, and enhancing overall quality system performance. This role will assist in advancing key departmental projects, ensuring timely completion of deliverables, and supporting routine quality operations. The intern will create current and future state process maps, document operational pain points, handoff delays and redundancies, and assist with drafting or revising SOPs and Work Instructions (WIs) under guidance.
QUALIFICATIONS
Currently enrolled in a college or university program
Pursuing studies in Quality Management, Life Sciences, Public Health, Business, Operations, or a related field
Strong analytical, organizational, and documentation skills
Ability to work independently and collaboratively with cross functional teams
Effective written and verbal communication skills
Detail oriented, dependable, and capable of following established procedures
Interest in quality systems, risk assessment, and process improvement
Proactive, flexible, and eager to learn
ESSENTIAL FUNCTIONS / AREAS OF ACCOUNTABILITY
Audit Process Enhancement
Assist with revising audit checklists, templates, and standard forms (Audit Toolbox)
Capture meeting minutes and clearly document action items, owners, and due dates
Quality Process Analysis & Risk Assessment
Create process maps that illustrate current workflows and future state recommendations
Identify pain points, workflow inefficiencies, handoff delays, and redundancies
Support drafting or revising SOPs/WIs under guidance to reflect updated workflows
CAPA Process Improvements
Support revision of CAPA forms, tools, and related process flows
Other Duties
Assist with routine quality operations as needed
The typical base pay range for this role is USD $26,000 - $26,000 per year.
Please contact Brandi Johnson at (303) 764-4289 or at brandi.johnson@emvenio.com today to learn more about our opportunities where you can make a difference in your own career!
Professional Case Management is an Equal Opportunity Employer.