Quality Assurance Analyst

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Opening for Quality Assurance Analyst         

Location: Bangalore – India

Department: Technology

Number of Positions: 2

Job Description

We are seeking an experienced Quality Assurance Analyst with 5+ years of experience joining our team. The ideal candidate will have a strong background in manual testing. The role involves ensuring high-quality software delivery through effective test planning, test case design, execution, and defect management. As a QA Analyst, you will collaborate closely with development teams to identify testing needs and improve testing efficiency.

If you’re the kind of person who is willing to manually test and build automated test scripts when and where possible, while simultaneously influencing the future of testing for a world-class organization, this position is for you.  

This role is not limited to geographical boundaries or specific business teams and is part of a centre of excellence for digital tools and technologies that supports the larger business. 

Responsibilities: 

• Manual Testing Skills
  • 5+ years of experience in Manual testing with retail experience.
  • Strong understanding of software development life cycle (SDLC) and testing methodologies (Agile, Scrum).
  • Design, develop, and execute test plans, test scenarios, and test cases based on product requirements and specifications.
  • Proficient in identifying, reporting, and tracking software defects using bug tracking tools.
  • Strong understanding of software testing methodologies, including functionality, regression, performance, etc.
• Domain Knowledge
  • Strong understanding of integration between ERP, CRM, OMS, and WMS systems and how data flows across platforms.
• Tools and Technologies
  • Hands-on testing experience on ERP tools, good knowledge of SQL / DB testing, API testing, version control systems (e.g., Git, Bitbucket), and test management tools (e.g., Zephyr).

Required Skills

• 5+ years of experience with retail testing.
• 3+ hands-on experience with NetSuite, SCALE, OMS, Manhattan Systems and Salesforce.
• Experience with testing Web Applications and enterprise platforms.
• Performed integration and data validation testing to ensure accurate data flow between ERP, CRM, and WMS systems.
• Hands-on experience testing through the development cycle and pre-release in an Agile framework 
• Experience conducting and documenting RCA, Defect management and testing processes.
• Testing process knowledge and ability to communicate with the development teams to provide constructive feedback and improvement tips. 
• Basics of any UI automation tools.
• Experience in writing clear, concise and comprehensive test cases. 
• Solid knowledge on tools like Jira, Zephyr & Confluence 

Ideal Candidate

• 5+ years of experience in retail testing, ERP, OMS, and CRM systems.
• Someone with a keen eye for detail, a passion for quality and a passion for process.   
• Strong advocate for the value position of Quality Assurance and thorough testing. 
• This role requires the individual to work in the UK shift (12:00 PM – 9:00 PM India time).
• Ability to take direction, constructive feedback, and work to specified deadlines
• Adhere to processes and procedures defined for the role, the team, and the organization
• Having excellent interpersonal and communication skills in English, both written and verbal.
• Ability to work individually or within a team environment.
• Ability to participate in managing projects, tasks, and priorities in a fast-track environment.

MillerKnoll is an equal opportunity employer

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.