Quality Assurance Analyst III

Job Posting Title

Quality Assurance Analyst III

Agency

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supervisory Organization

CIO

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

As a Quality Assurance Analyst III with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Summary

The Quality Assurance (QA) Analyst is responsible for evaluating processes, systems, and deliverables to ensure compliance with established standards, policies, and expectations. This role performs detailed reviews, testing, and data analysis to identify defects or areas for improvement and partners with stakeholders to implement corrective actions. The QA Analyst ensures work products meet quality benchmarks and supports continuous improvement across the organization. This position is dedicated to Service Oklahoma (SOK).  

Job Details

• Full-time 40-hour work weeks.
• Support the Information Services Division; Dedicated to Service Oklahoma (SOK).
• Salary is up to $89,250.00 based on education and experience.
• This is an on-site position located in Oklahoma City, OK.

Responsibilities

• Oversight of all quality assurance activities for Service Oklahoma.
• Consult with IT business analysts to elicit requirements specific enough to be verifiable.
• Collaborates with development, DevOps, program, and product team members to design, develop, and deploy innovative solutions as well as reliable services.
• Develop and execute test plans for new and existing features.
• Coordinate all testing activities.
• Provide reports on test results to project leadership.
• Verify adherence to project-mandated processes and procedures related to Quality Assurance.
• Contribute to business process mapping, as well as process and service improvements.
• Evaluate user and technical documentation, including diagrams, models, manuals, and procedure documents, are accurate and comprehensive.
• Make recommendations in reducing or mitigating project risks affecting service quality.
• Assist in identifying defects and verifying fixes for production support issues.
• Establish project defect tracking methodology, and documents defects with clear and concise defect reproduction information.
• Participates in bug life cycle management – defect tracking, defect reporting, defect analysis and defect verification.
• Other duties as required.

Physical Demands and Work Environment

This position works in a comfortable office setting with a computer for a large percentage of the workday. The noise level in the work environment is usually mild. Occasional travel may be required.

Minimum Qualifications

Education and experience requirements consist of a bachelor’s degree in a related field and 4+ years of experience in the quality assurance field, or an equivalent combination of education and experience, substituting one year of experience for each year of the required education.

Preference will be given to candidates who possess

• Agile/Scrum Experience
• Microsoft Azure and/or GCP Experience
• CI/CD experience working with DevOps engineers
• Strong troubleshooting/debugging experience

About OMES

The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

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