GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centered on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems. Our diverse portfolio consists of vaccines, specialty medicines, and general medicines. Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.
You will help deliver high-quality customer support, accurate people data and smooth People Services operations for GSK in Poland, supporting the Belgium market. You will process employee lifecycle transactions, resolve queries, and work with local and global teams. We value attention to detail, practical problem solving, and a collaborative mindset. This role offers hands-on systems experience, clear paths to grow your skills, and the chance to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together.
Key Responsibilities:
Be the first point of contact for HR queries coming from managers and employees via calls, chats and cases (ServiceNow) to provide end-to-end navigation support: identify customer needs, clarify issues, give timely updates and provide final solutions regarding the whole employee lifecycle.
Provide HR administrative services, including preparation of HR documents subject to all legal rules and collective agreements in Belgium.
Support payroll inputs and approvals to ensure timely and correct pay processing.
Identify and suggest process improvements and maintain knowledge articles and documentation.
Work in a highly data-sensitive environment, responsible for protecting data privacy at all times and adhering to confidentiality requirements to promote zero breach of compliance policies.
Work closely with internal colleagues to ensure high accuracy of resolutions and high customer satisfaction.
Basic Qualifications:
Good written and spoken French and English.
Bachelor’s degree or equivalent in Human Resources, Business Administration, Information Systems, or related field.
1 to 3 years of experience in HR operations, people services, shared services, or transactional HR support.
Strong attention to detail and commitment to data accuracy and compliance.
Ability to work well in a fast-paced environment, both independently and in a team.
Team spirit, reliability, commitment, and flexibility.
Accountability, ownership, and very good organizational skills.
Preferred Qualifications:
Practical experience with HR systems (ServiceNow and Workday experience preferred).
Comfortable using Excel and reporting tools for reconciliations and dashboards.
A continuous improvement mindset with experience proposing or implementing process changes.
Knowledge of Belgian HR-related labor law/collective agreements is a big asset.
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As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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