National Church Residences

Property Manager II

Columbus, Ohio Full time

Job Description:

Competitive Pay – Awesome Benefits!
Full-Time-40 hours a week


Lincoln Gardnens-100 units is an affordable senior apartment community supported by a mission-driven housing team. National Church Residences is the nation’s largest provider of affordable senior housing and services. We are seeking a Property Manager II to support operational success across assigned communities and ensure exceptional service for residents.

Key Responsibilities

Operational Support

  • Assist with day-to-day operations for

  • Manage administrative tasks, respond to resident inquiries, and coordinate maintenance services.

  • Maintain communication with regulatory partners such as HUD and property owners under the guidance of the Regional Portfolio Leader.

Financial Administration

  • Support financial operations including A/P, A/R, billing, and payroll processing.

  • Maintain accurate financial records in compliance with budget guidelines.

  • Assist with weekly, monthly, and quarterly financial reporting.

Program Compliance

  • Support HUD, COMBO, LIHTC, RAD, Housing Choice, and Family housing program requirements.

  • Maintain compliant waiting lists, tenant files, and regulatory documentation.

  • Assist with contract amendments, extensions, and rental assistance schedules (e.g., Section 8).

Resident Relations

  • Implement resident retention initiatives including move-in and follow-up services.

  • Communicate occupancy requirements, lease agreements, addenda, and house rules.

  • Respond to complaints and escalate issues appropriately to the Regional Portfolio Leader.

Reporting & Documentation

  • Complete accurate data entry and maintain organized property records.

  • Support Yardi data management to ensure accuracy and compliance with company standards.

Budgeting & Financial Analysis

  • Prepare inputs for annual operating and capital budgets.

  • Assist with analysis of financial statements to support ongoing operational performance.

Compliance & Certification

  • Adhere to company policies, Fair Housing laws, landlord/tenant laws, and LIHTC Section 42 rules.

  • Assist with MORs, state reviews, and audit preparation.

  • Maintain organized files and ensure readiness for compliance inspections.

Vendor & Service Coordination

  • Coordinate with vendors and service providers to ensure timely maintenance and repairs.

  • Support efforts to meet REAC or State Agency review standards.

Resident Satisfaction

  • Assist in maintaining resident satisfaction by addressing concerns promptly.

  • Help maintain occupancy and service standards that reflect company expectations.

Qualifications

Education

  • High school diploma or equivalent required.

  • Industry certifications such as COS, TCS, ARM, SCHM preferred.

  • Completion of all NCRU courses required.

Experience

  • 1–2 years of property management experience, preferably in affordable/HUD or LIHTC housing.

Skills

  • Strong administrative, organizational, and multitasking abilities.

  • Proficiency with Microsoft Office and comfort learning new software.

  • Excellent communication and interpersonal skills.

  • High emotional intelligence (EQ) and strong motivational ability.

  • Ability to speak, read, write, and understand English.

Additional Requirements

  • 25–50% travel as needed; valid driver’s license and proof of insurance required.

  • Must uphold National Church Residences’ Code of Conduct, Fair Housing laws, and regulatory standards.

  • Ability to work independently with periodic supervision.

Physical Requirements

  • Standing (Frequent), Walking (Frequent), Sitting (Sometimes)

  • Lifting: 10–25 lbs (Sometimes), 26–50 lbs (Sometimes)

  • Stooping (Sometimes), Driving (Sometimes)

Working Conditions

Exposure to noise, odors, illness, infection, and occasional interaction with disruptive residents.

In Return, National Church Residences Offers an Excellent Total Rewards Package

  • Medical insurance (multiple options)

  • Dental, Vision, Life & AD&D Insurance

  • Flexible Spending Accounts

  • Paid Time Off (PTO) & Paid Holidays

  • Retirement plan with 100% match up to 5%

  • Tuition Reimbursement

  • Employee discounts (tickets, retail, etc.)

  • Short-term & long-term disability

  • Accident, Hospital Indemnity & Critical Illness Insurance

  • Wellbeing Programs (EAP, tobacco cessation, weight-loss, etc.)

Programs may vary depending on Full Time, Part Time or Contingent status

Want to Know More? We Can’t Wait to Tell You! Apply Today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.