Autodesk

Project Support Group (PSG) Analyst, Technical Advisory

Costa Rica - Remote Full time

Job Requisition ID #

26WD97453

Position Overview

We are seeking a highly detail-oriented and execution-focused Project Support Group (PSG) Analyst to join the Business Excellence team within the Technical Advisory organization. This role is critical to ensuring the accuracy, integrity, and efficiency of project data, systems, and operational processes that enable successful consulting delivery at scale.

The PSG Analyst will serve as a central operational backbone supporting project setup, data governance, timesheet compliance, and system maintenance across global delivery teams. This role requires a strong process mindset, high attention to detail, and the ability to manage high-volume transactional work while maintaining accuracy and compliance.

This position is also designed as a pathway into a broader Delivery Project Associate (DPA) role, with opportunities to expand into contract and project lifecycle support over time.

Responsibilities:

  • Support end-to-end project operations by ensuring accurate setup, maintenance, and governance of project data across systems

  • Maintain high-quality project and financial data to enable accurate reporting, forecasting, and compliance with organizational policies

  • Manage timesheet processes and support overall time tracking compliance across delivery teams

  • Provide operational support to consulting teams by responding to requests, resolving issues, and ensuring timely execution of key processes

  • Perform regular data reviews and audits to identify discrepancies, ensure data integrity, and uphold governance standards

  • Execute project lifecycle updates, including project creation, modifications, and closure activities

  • Support vendor and third-party data management, ensuring accurate system records and alignment with operational requirements

  • Apply and uphold standardized processes, tools, and data structures to drive consistency and scalability across the organization

  • Identify process inefficiencies and contribute to continuous improvement initiatives, including automation opportunities

  • Collaborate cross-functionally with delivery, finance, and operations stakeholders to support smooth execution of consulting engagements

Minimum Qualifications:

  • 2–4 years of experience in operations, project support, or business process roles, preferably in a consulting or customer success environment

  • Strong attention to detail with a high standard for data accuracy and quality

  • Experience working with CRM and PSA tools (e.g., Salesforce, Upland) or similar systems

  • Ability to manage high-volume transactional work with consistency and discipline

  • Strong organizational and time management skills with the ability to meet recurring deadlines

  • Demonstrated ability to communicate effectively across a wide range of stakeholders, with the judgment to tailor messaging, level of detail, and approach based on audience (e.g., delivery teams, leadership, and cross-functional partners)

  • Demonstrated ability to follow defined processes while identifying opportunities for improvement

Preferred Qualifications: 

  • Experience supporting consulting or professional services organizations

  • Familiarity with project lifecycle processes, financial tracking, and resource planning concepts

  • Experience working in a global environment across multiple regions and time zones

  • Proficiency in Microsoft Office Suite (Excel, Outlook, Teams/Slack)

  • Exposure to data governance, reporting, or operational analytics is a plus

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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