GENERAL DUTIES & RESPONSIBILITIES
• Leads high-profile engagements, assigns tasks and holds people accountable. Gains trust and respect of each client by establishing and maintaining effective relationships. Understands and anticipates changing client needs. Expands revenue from existing clients.
• Develops new business opportunities by collaborating with sales resources, strategizing on “attack plans”, participating in prospect meetings and broader industry events, preparing proposals, contributing thought leadership and building references.
• Establishes, maintains and fully utilizes a team of qualified professionals by recruiting ahead of needs, motivating staff to reach full potential and actively tracking staff utilization.
• Contributes to divisional revenue, EBITDA and forecasting objectives.
• Makes timely, informed decisions and communicates rationale with factual accuracy and clarity.
• Adapts to changing business circumstances with appropriate actions and positive attitude.
• Chairs internal committees covering subject matter expertise.
• Drives employee engagement.
• Stays abreast of market and industry trends and project credibility in chosen area of expertise.
• Collaborates with other leaders throughout FIS.
• Builds organizational structure to meet business goals and objectives.
• Works with FIS talent acquisition to recruit people of high caliber.
• Mentors, motivates and guides performance of others creating an effective team environment.
• Sets appropriate standards of behavior and leads by example, addresses performance and behavioral issues in a timely and professional manner and recognizes, appreciates and leverages strengths of others to accomplish company objectives.
• Participates in setting business development strategy for defined geography or special practice area.
• Demonstrates technical competence in assigned consulting practice.
• Actively pursues opportunities to develop expertise and drive innovation.
• Develops, coordinates and participates in variety of educational programs.
• Develops thought leadership, represents FIS at industry events and participates in prospect meetings.
• Analyzes management reports and implement strategies to improve business performance.
• Effectively pursues and applies best practices to advance business and company goals.
• Promotes continuous improvement while seeking opportunities to grow the business, add value and maximize profit.
• Manages staff utilization, schedules and performance standards.
• Manages project profitability and client satisfaction.
• Understands and adheres to FIS policies and procedures, as well as governing laws and regulations.
• Complies with information security and risk management policies and take appropriate action to secure FIS’ business environment.
• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor’s degree in business administration or law or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Leadership, management, organizational, and team building skills.
• Analytical and problem solving skills.
• Ability to build relationships with C-level management, peers and others.
• Broad knowledge of regulatory requirements, financial institution operations, and risk management.
• Speaks and writes fluently.
• Listening skills and ability to ensure open and candid two-way communication.
• Ability to expresses both facts and opinions clearly and concisely.
• Project management, productivity, planning, and workload management skills.
• Negotiation skills regarding complex issues
• Ability to work well under pressure and keep emotions under control during difficult situations.
• Adaptable and dependable in fast-paced, changing business environments.
• Strives for continuous improvement.
• Chooses the honest, ethical course of action and is consistent in word and deed.
• Relevant certification for area of expertise
• Relevant aptitude for area of expertise
• Willingness to travel at least 50%
FIS JOB LEVEL DESCRIPTION
Senior management role reporting to Director – manages professional consulting practice activities of a narrow functional and/or geographical area. Responsible for working with financial institutions to assess needs and develop solutions through individual contribution and/or leading a few subordinates to ensure the achievement of client satisfaction and contribution to divisional revenue and EBITDA goals. Collaborates with management and sales resources to establish business development plans and team performance objectives; develop sales opportunities; prepare proposals; and enhance products and services. Contributes to decisions on administrative/operational matters and ensures effective achievement of objectives. Contributes to high-profile engagements that may involve complex issues and/or actions where analysis of situations or data requires an in-depth knowledge of requirements and/or industry best practices. Develops and motivates staff. Ensures team budgets and schedules meet corporate requirements . Regularly interacts with financial institution management. Typically requires seven to ten years of experience in banking or financial services.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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