Programme Delivery Specialist

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Programme Management Specialist within Prudential Singapore’s Transformation Office plays a crucial role in supporting the successful delivery of the Northstar initiative by leveraging programme management knowledge and expertise to enhance the infrastructure and governance and ensure that all material initiatives in the “Book of Work” and related activities are well coordinated, risks are managed, resources are effectively allocated and programme goals are met on time, within scope and budget. This work helps create a structured environment in which programme objectives can be achieved efficiently.

The Programme Management Specialist helps to create a strong foundation for programme success by providing comprehensive programme management support. The role contributes directly to the overall efficiency, accuracy and smooth operation of the programme, which in turn leads to better outcomes and increased value for the organisation.

Job Description

Team Collaboration

• Collaboration: Work effectively with others, share ideas, and actively participate in team discussions.
• Communication: Clearly express your thoughts, actively listen, and provide constructive feedback.
• Reliability: Be dependable and meet deadlines. Fulfil your commitments to the team.
• Adaptability: Be open to change and willing to learn new skills or approaches.
• Problem-Solving: Contribute solutions to challenges the team faces.
• Positive Attitude: Maintain a positive outlook and support team morale.

Project Planning and Execution

• Lead end-to-end project management activities, including defining project scope, developing detailed project plans, managing resources, and ensuring timely execution of deliverables.
• Monitor project progress, identify risks, and proactively address any issues.
• Ensure that projects adhere to timelines, budgets, and quality standards.

Stakeholder Management

• Build and maintain strong relationships with key stakeholders within PACS / Prudential Group, including business leaders, project sponsors, and cross-functional teams, to ensure alignment and support for project objectives.

Risk Management

• Identify potential risks and issues proactively, develop mitigation strategies, and implement contingency plans to ensure project success, while adhering to Prudential risk management framework and local regulatory requirements.

Change Management

• Support in driving organizational change by effectively communicating project goals, progress, and impacts to all stakeholders within PACS / Prudential Group and facilitating adoption of new processes and technologies.

Budget and Resource Management

• Monitor project budgets, allocate resources efficiently, and track expenditures to ensure projects are delivered within financial constraints, in accordance with Prudential’s financial guidelines and budget allocations.

Quality Assurance

• Ensure quality standards for project deliverables are upheld, and implement corrective actions as needed to maintain high-quality outcomes, in alignment with PACS / Prudential Group quality assurance standards and requirements.

Reporting and Documentation

• Prepare regular progress reports, status updates, and documentation for project stakeholders within PACS / Prudential Group, ensuring transparency and accountability throughout the project lifecycle.

Continuous Improvement

• Identify opportunities for process optimization and improvement, implement best practices, and foster a culture of innovation within the project team, aligned with Prudential continuous improvement initiatives and strategic priorities.

Who we are looking for:

Competencies and Behaviors Expected

• Project Management: Demonstrated ability to manage projects, ensuring they are delivered on time, within scope, and budget.
• Strategic Alignment: Skilled in aligning programme objectives with strategic business goals, ensuring that projects are delivered well and contribute to overall vision of change /transformation.
• Collaboration and Influence: Ability to work effectively across teams and influence stakeholders towards common goals, ensuring alignment and commitment to programme objectives.
• Risk Management: Expertise in identifying and mitigating risks, ensuring that project delivery is resilient and adaptive to changing circumstances.
• Communication: Strong communication skills, capable of articulating project/program strategies, progress, and challenges to stakeholders at all levels.
• Leadership: Ability to lead and motivate teams, fostering a culture of accountability, performance, and continuous learning.
• Interpersonal: Shows friendliness, empathy, courtesy, understanding, and politeness to others in line with the Prudential values.
• Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Role Requirements / What You Bring to the Team

You are an experienced project delivery professional with a proven track record in leading medium to large-scale, change and transformational initiatives. Your expertise in delivery planning, stakeholder engagement, and risk management, coupled with a deep understanding of resource optimization, makes you ideal for steering our transformative efforts towards success.

Working Experience

• At least 8 years of working experience in program / delivery management, and / or medium / large-scale projects, a strong technical implementation background, and a proven delivery track record. 
• Experience in working in a diverse organisation across front to back business processes.
• Education - Tertiary education
• Professional Qualifications
  • Project Management certification (preferred).
  • High proficiency with MS Project and MS Office suite of products is essential.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.