Legislative Branch

Program Specialist (ADR/Investigator)

Washington, District of Columbia Full time

Program Specialist (ADR/Investigator)

Department: Legislative Branch

Location(s): Washington, District of Columbia

Salary Range: $102415 - $158322 Per Year

Job Summary: GPO employees possess a diverse array of talent in many administrative fields and trades. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. If you are an energetic, inventive individual looking for a challenging, yet rewarding career opportunity, GPO may be the place for you. This position is part of the Agency Equal Employment Opportunity, Government Publishing Office in Washington, District of Columbia.

Major Duties:

  • Conducting investigations for complex workplace harassment and employment discrimination claims.
  • Providing alternative dispute resolution (ADR) services for workplace and program disputes.
  • Preparing, organizing, and presenting briefings, seminars, and discussions on topics related to conflict resolution, anti-harassment, and human leadership training.
  • Providing expert consultation and technical advice on delicate workplace issues.
  • Producing a variety of correspondence and reports using a wide range of office software applications.

Qualifications: To qualify for the Program Specialist (ADR/Investigator), PG -0301-12/13, you must meet the following requirements: To minimally qualify for the PG-12 level, you must have one year of specialized experience at the PG-11 (or equivalent) level or higher. The specialized experience for this grade level includes implementing and evaluating federal anti-harassment policies and procedures; creating and refining strategies and procedures for investigating and addressing workplace harassment allegations; conducting and drafting workplace investigative plans and reports (subject to a writing sample); mediation experience; and providing training on anti-harassment investigations and conflict resolution strategies for a variety of audiences. To minimally qualify for the PG-13 level, you must have one year of specialized experience at the PG-12 (or equivalent) level or higher. The specialized experience for this grade level includes developing, implementing, and evaluating federal anti-harassment policies and procedures to address corrective measures for complex workplace harassment allegations; extensive experience conducting federal workplace investigations (subject to a writing sample); skilled in Alternative Dispute Resolution (ADR) techniques, including mediation, facilitation, and negotiation; skilled in administering engagement programs; skilled in record management systems; and experience developing and delivering training on topics such as human leadership, workplace engagement, conflict resolution and anti-harassment for a variety of audiences. For items listed above that may be subject to writing samples, these items will be collected during the interview process and graded on an individual basis. This position calls for significant experience with mediation. Although it is not a requirement to be found qualified for this vacancy, if you have any certifications related to mediation efforts, please provide a copy of the certificate/s with your application package. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Only experience and education obtained by the closing date of this announcement will be considered. All qualification requirements must be met by the closing date of this announcement (05/04/2026) to be considered.

How to Apply: To apply for this position, you must provide a complete online Application Package, which includes 1) your responses to the Occupational Questionnaire, 2) your resume and 3) any other documents needed to verify your qualifications or eligibility (see the required documents section). Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin. Resume Requirements: Resumes are limited to two (2) pages Resumes should focus on the knowledge, skills, abilities; accomplishments and results; and training and education relevant to this position. Resumes must be in the following format (for each position held relevant to this position): Short summary of position duties Accomplishments while in the position Results of those accomplishments Copying and pasting position descriptions into a resume is not acceptable. Illegible Information and/or Documents If your supporting documents and resume are illegible or do not provide the necessary information for the Human Capital Specialist and/or Subject Matter Expert to make a qualification determination, you may lose consideration for this position. Last Document Uploaded If multiple copies of the same document are uploaded/faxed and submitted with your application, GPO will only consider the last copy of the document uploaded/faxed when determining your eligibility and qualifications. For example, if you upload/fax two or more resumes only the last resume uploaded/faxed and submitted will be considered. Print a copy of the occupational questionnaire so that you may read and review the questions before submitting your online responses. Click here to view the Occupational Questionnaire:https://apply.usastaffing.gov/ViewQuestionnaire/12935421 The completed online Application Package must be submitted by 11:59 PM (EST) on 05/04/2026. The following applicants can be considered under Merit Promotion eligibles (also known as "status candidates"): Current career or career-conditional employees: http://help.usajobs.gov/index.php/Career_vs._Career_Conditional 30% Disabled Veterans: http://www.fedshirevets.gov/job/shav/index.aspx Veterans Employment Opportunity Act (VEOA): http://www.fedshirevets.gov/job/shav/index.aspx Veterans' Recruitment Appointment (VRA): http://www.fedshirevets.gov/job/shav/index.aspx Certain Military Spouses: http://www.fedshirevets.gov/job/shams/index.aspx Reinstatement: http://help.usajobs.gov/index.php/What_is_reinstatement%3F_Am_I_eligible%3F Family Member Preference (Derived Preference): http://www.fedshirevets.gov/job/familypref/index.aspx A severely physically handicapped Schedule A appointment: Please submit a certification from a State or District of Columbia rehabilitation counselor indicating that you can perform the duties of this position and are eligible for an excepted appointment based on a physical or mental disability. A former Peace Corps or VISTA Volunteers appointment: Please submit documentation indicating your volunteer service in order to be considered. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Application Deadline: 2026-05-04