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Job Title
Program Manager III - Global Mobility HR and Talent Acquisition
Location
Beachwood
Facility
Cleveland Clinic Administrative Campus
Department
HR Services-Caregiver Office
Job Code
T31030
Shift
Days
Schedule
8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Program Manager III with a strong focus on recruitment and global mobility, this role supports Cleveland Clinic’s international expansion initiatives. It oversees end-to-end international caregiver relocation and assignment programs, serving as the primary point of contact for caregivers before, during, and after their international assignments. The position integrates recruitment, HR, employee relations, policy alignment, and logistical coordination into a single, highly complex function, supporting confidential international projects, including assignments in the Middle East.
This role provides valuable experience supporting Cleveland Clinic’s international growth, hands-on ownership of international caregiver relocation and assignments, building skills in global mobility, recruitment, HR, and logistics. Overall, the position enhances professional credibility and supports future career growth in global and leadership roles.
A caregiver in this position works a flexible schedule on-site with start times at 7:00 a.m. Monday – Friday at the Administrative Campus Beachwood, Ohio location. Hours may vary due to supporting international time zones. Must have the ability to float to other CCF locations as needed.
A caregiver who excels in this role will:
International Mobility & Program Management
- Manage implementation and ongoing maintenance of international assignment and relocation programs.
- Serve as the single point of contact for international assignees and transfers.
- Handle full relocation lifecycle: Pre-assignment preparation, relocation logistics, compensation packages and allowances, ongoing caregiver support while abroad, repatriation and return-to-work processes
- Align Cleveland Clinic policies with international locations while maintaining compliance.
- Assist with year-end close and tax compliance related to international assignments.
- Participate in budget planning and monitoring.
Recruitment & Talent Pipeline
- Build and manage international recruitment pipelines for clinical roles (staff and non-staff) and non-clinical roles
- Manage full-cycle recruitment for international positions.
- Screen, interview, and “sell” international opportunities to candidates.
- Plan and execute recruitment and staffing events.
- Develop strategic recruitment plans based on anticipated program needs.
HR & Employee Relations
- Provide ongoing HR support to caregivers on international assignment.
- Investigate complex HR, employee relations, and mobility issues and recommend solutions.
- Manage caregiver repatriation, including position management and Workday transactions.
- Support contract management for international and contract staff.
Systems, Vendors & Process Improvement
- Develop and maintain systems, processes, and best practices to optimize program efficiency.
- Manage vendors supporting international relocation and mobility.
- Act as liaison between internal departments and external partners.
- Serve as a coach and mentor to other team members.
Minimum qualifications for the ideal future caregiver include:
- Bachelor's Degree in Business Administration, Healthcare Administration or related field and 5 years of related experience OR Master’s Degree and 4 years of experience
- Recruitment, HR, program management, or mobility-related work
- Ability to manage complex, multi-stream programs independently
- Ability to travel to other Cleveland Clinic campuses as needed
Preferred qualifications for the ideal future caregiver include:
- Recruitment experience (including international)
- Global mobility or international relocation experience
- Healthcare experience
- Internal Cleveland Clinic experience and familiarity with CCF systems
- Workday experience
- HR generalist or employee relations background
- Global Mobility Specialist (GMS) certification
- Master’s Degree
Physical Requirements:
- Ability to communicate and exchange accurate information.
- Ability to perform work in a stationary position for extended periods.
- Ability to work with physical records or operate a computer or other office equipment.
- In some locations, ability to travel throughout the hospital system.
- In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities