Program Management Officer

Program Management Officer

Department: Department of Veterans Affairs

Location(s): Philadelphia, Pennsylvania

Salary Range: $163023 - $197200 Per Year

Job Summary: This position serves as the Executive Management Officer - Program Management Officer in Insurance Service, which is an element of the Department of Veterans Affairs. Insurance Service directs and manages the operation of VA's 11 Life Insurance programs and is responsible for legislative and regulatory changes, Servicemembers' Group Life Insurance (SGLI)/Veterans' Group Life Insurance (VGLI) oversight, Insurance program oversight, budget, actuarial functions, training, and system development.

Major Duties:

• Specific duties include Performs a variety of special tasks or projects in support of the Executive Director, Deputy Director, Assistant Directors, and Staff Chiefs as appropriate. Gathers and organizes narrative and statistical information using generally advanced methods, techniques, and precedents requiring considerable adaptation and/or interpretation for application to administrative functions. Applies analytical and evaluative methods and techniques to issues or studies concerning substantive administrative support functions. Participates in the monitoring, tracking, and evaluation of Insurance metrics, operational/workload indicators, and workload systems for Insurance Service. Develops recommendations for leadership and strives to have viable recommendations accepted by operating components. Provides results of studies and analyses to inform and make recommendations for use by the leadership in maintaining efficient utilization of resources and effective, customer-oriented delivery of benefits and services. Oversees, assigns and supports the HR-related functions of the Insurance Service to include personnel actions, labor relations, recruitment and hiring. Responsible for development of Insurance training and development materials. Oversight of Insurance Records and Information Management. Provides assistance to leadership in analyzing current or new assignments/projects/data to determine impact on program operations and management and participates in an administrative capacity in meetings as requested. Develops recommendations for improvements in administrative operations and to promote efficiency and cost savings. Conducts briefings and prepares updates to keep Insurance Service leadership advised of project plans, progression, and to communicate findings and recommendations, as appropriate. Plans, organizes, and conducts operational analysis studies of Insurance Service to determine strengths, weaknesses, and best practices. Assists in coordinating, and executing activities associated with the Insurance program's procedural requirements and public affairs, to include both employee engagement and VBA-wide mandates.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 05/09/2026. TIME-IN-GRADE REQUIREMENT: Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level. The grade may have been in any occupation, but must have been held in the Federal service. A Standard Form 50 (SF-50) that shows your TIG eligibility must be submitted with your application materials. Applicants must submit their most recent Notification of Personnel Action, SF-50: Official SF-50 that shows you held the grade (or higher) for the full performance level of the position you are applying for, or Official SF-50 that shows you held the next lower grade for at least one year for the position you are applying for. Multiple SF-50s may need to be submitted to show this. Examples of appropriate SF-50s to include which show TIG requirements have been met include: Within grade increases (WGI) at the highest grade held; or Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or Most recent appointment NOTE: Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. SPECIALIZED EXPERIENCE REQUIREMENT: Applicants must have 52 weeks of specialized experience equivalent to the next lower grade(s) GS-14 . GS-15 Specialized Experience: Experience in using advanced management principles, for development of strategic planning, development of communication and marketing materials, resource allocation. Experience with planning, organizing, directing, controlling, reviewing, and applying judgment to tasks. Experience with compiling and analyzing technical and legal information from available sources to make decisions and resolve problems. Experience with providing information to various stakeholder groups orally or written. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/12943727 and submit the documentation specified in the job announcement. Documents will not be accepted after the closing date of the announcement. The complete application package must be submitted by 11:59 PM (EST) on 05/09/2026 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit. https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan/resources/applicant-guidance-on-the-two-page-resume-limit. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. Note: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To return to an incomplete application, log into your USAJOBS account and click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Application Deadline: 2026-05-09