Program Application Specialist - Training Coordinator

Program Application Specialist - Training Coordinator

Department: Department of Veterans Affairs

Location(s): Madison, Wisconsin

Salary Range: $61111 - $79443 Per Year

Job Summary: Employee will serve as a Program Application Specialist - Training Coordinator located at the William S. Middleton Memorial Veterans Affairs in Madison, WI.

Major Duties:

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The primary purpose of this position, employee will serve as an integrator that coordinates the business processes, software functions, and training. The primary functions is to ensure the business process is in place to support the implementation of new and updated information technology systems, serving as the functional expert for all matters relating to training for the Cerner Millennium Electronic Health Record (EHR) package. Duties will include, but may not be limited to the following: Integrator that coordinates business processes, software functions, and training. Ensure the business process is in place to support the implementation of new and updated information technology systems. Serves as the functional expert for all matters related to training for the new Electronic Health Record. Responsible for the coordination and training for service and facility staff in administrative and clinical areas for the new Electronic Health Record. Provides training and troubleshooting for clinical and administrative staff in business processes. Provides training for individual users on daily operational tasks and trains new users. Responsible for developing and presenting both formal lectures and on-the-job sessions. Trains users in resolving minor processing and equipment problems. Works with supervisors and collects information about the data and training needs for the service areas. Collects individual needs to determine menu access and training options for local, regional and national staff. Tracks, documents and records training attendance and completion. Serves as the technical expert in Talent Management System (TMS) and requires TMS Administrator skills. Problem solver with the special ability to integrate overall knowledge of the system and the training process, and to be innovative in the process. Provides testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirms that software is working according to specifications. Provides support to the Informatics Service by providing information and analysis of software functions within the service. Responsible for designating and preparing data management, special studies, and reports for use by top management for budget preparation, workload projections, and quality assurance and utilization reviews. Prepares and delivers regularly recurring reports of training and program goals to leadership. Performs other duties, as necessary. Work Schedule: Full-Time, Monday-Friday 7:30am - 4:00pm Telework: This position may be authorized for Ad hoc telework. Ad hoc eligibility will be discussed during the interview process. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved.

Qualifications: In order to qualify for the Program Application Specialist - Training Coordinator GS-9 positions, applicant must meet at least one of the following minimum qualification requirements. A. EXPERIENCE: Required one full year of specialized experience that equipped the you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-7) in the normal line of progression for the occupation in the organization. Specialized experience includes coordinating training for facility staff in various administrative and clinical areas; analyzing, evaluating, advising, and coordinating all operations related to staff training; providing training and troubleshooting for staff in business processes and associated supporting training software; and tracking/maintaining documents/records to report on training attendance and completion. OR B. EDUCATION (TRANSCRIPT REQUIRED): Requires the successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree Or LL.B. or J.D., if related. OR C. COMBINATION (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed graduate level education combined with specialized experience describes above to meet total qualification requirements. Only education in excess of 1 year (excess of 18 semester hours) is creditable to meet this requirement. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12853502. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 12/26/2025. After submitting the online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder. IMPORTANT: If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. If initial application submission is updated and resubmitted with a new resume, only the most current resume will be reviewed for consideration. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit.

Application Deadline: 2025-12-26