Program Analyst

Program Analyst

Department: Department of Veterans Affairs

Location(s): Sheridan, Wyoming

Salary Range: $74678 - $116362 Per Year

Job Summary: The incumbent is an essential part of the management support team and serves as the Nursing Service Program Improvement Specialist in support of the Chief and Deputy Chief of Nursing service within the Sheridan VA Health Care System located in Sheridan, WY. The incumbent's duties include performance improvement, policy/governance, management of special projects, personnel management, and budget and procurement/contract management.

Major Duties:

• Duties include but are not limited to: Directly accountable to the Chief of the Service for promoting, educating, providing consultation, and directing associated nursing performance improvement efforts as well as other assigned performance measures Serves as a principle advisor for highly complex, internal and external processes and issues Initiates and leads teams, projects, and studies that will impact the overall functions of services in such areas a policy development and implementation, work methodology, and workflow processes through Performance Improvement framework Reviews and analyzes complex data sets to identify trends, set goals, make recommendations for improvement, and facilitate related performance improvement Promotes interdisciplinary interactions and team work to review and solve complex problems Translates complex healthcare decision support questions into applicable data reports and usable information from varied data sources requiring high level systems thinking Develops performance management tracking tools Extracts, analyzes, reports and provides data to assess outcomes, utilization and risk outcomes, and characteristics of patient populations. Incumbent designs training programs and organizational strategies for identifying opportunities to improve overall access, capacity, customer service and quality of services Provides relevant organizational data, including both clinical and administrative data to identify, and resolve organizational problems Organizes, directs, controls and coordinates group activities in a timely and effective manner withing nursing service and across the health care system Performs budget execution functions to ensure that expenditures are consistent with budget formulation plans as the fiscal year progresses Prepares procurement requests, evaluate proposals for work, and serves as Contracting Officer Representative (COR) for procurement and a variety of complex contracts, while also maintaining procurement and contracting records Provides position management advice and recommendations to nursing leadership including providing advice on the distribution of workload among positions and clinics, and the processes and steps needed to complete the work Consults, advises, and educates all levels of employees including the highest levels of management on methods and means to make organizational operations more effective, efficient, with lower risks and higher quality Maintains state of the art knowledge of changes in technology and the healthcare environment to identify, propose, formulate and support new or reviews major administrative and clinical policies and directives applicable to the SVAHCS healthcare environment Provide coverage for Nursing Operations Administrative Officer and all responsibilities associated with the service line AO Other duties as assigned for operational efficiency Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Full-time Monday - Friday 7:30 AM - 4:00 PM Position Description/PD#: Program Analyst/PD14079-O and PD14078-O

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11 Qualifications Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applies analytical and evaluative methods for complex data sets; organizes and develops techniques to measure overall efficiency and effectiveness of a clinical program; planning, organizing, and developing studies or projects; establishes and prioritizes goals, objectives, timelines, and accountability for performance measures; communicating and presenting concise results in a variety of settings and mediums. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or LL.M., if related. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a Masters Degree. GS-12 Qualifications Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: applies analytical and evaluative methods for complex data sets; organizes and develops techniques to measure overall efficiency and effectiveness of a clinical program; planning, organizing, and developing studies or projects; establishes and prioritizes goals, objectives, timelines, and accountability for performance measures; communicating and presenting concise results in a variety of settings and mediums; leading and ensuring success of multidisciplinary teams and informatics-related projects; evaluating and making recommendations regarding health care delivery systems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12908672. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 03/18/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-03-18