Program Administrator, Quality Improvement and Education

At the University of Southern California (USC), the Office for Human Research Protection (HRPP) functions as the central unit of the Human Subjects Protection Program. While Institutional Review Boards (IRBs) review projects involving human subjects research, HRPP develops program-wide policies for the conduct and review of human subject research at USC. In addition, HRPP provides educational and training resources, two newsletters (Human Subjects Research Newsletter, Clinical Research Coordinator Newsletter), maintains the HRPP/IRB website, offers in-person  presentations for the research community.

HRPP also manages a Continuous Quality Improvement (CQI) program to identify and implement efficiencies and best practices in submission, review, oversight and conduct of human subject research. An annual IRB satisfaction survey, and not- for-cause- audits are CQI activities as well.

The HRPP is seeking a Program Administrator who will participate in the above mentioned activities, as well as help manage the HRPP unit.

Job Accountabilities:

• Keep up with the federal regulations and latest news surrounding Human Subjects Research through listservs/newsletters, websites and other available publications
• Synergize and disseminate collected information into training modules and other medium for university population’s consumption
• Work to improve Continuous Quality Improvement methods and procedures including study investigation, and feedback surveys
• Assist with the day-to-day administrative functions of the unit (i.e., calendaring, supply ordering, meeting logistic coordination)
• Organize and maintain QIU program materials and logs.
• Prepare and maintain audit folders, CAPA records.
• Manage QIU email.
• Organize, assess, and maintain HRPP SOPs.
• Compile preliminary data for QA/QI trend analysis.
• Special projects.

Preferred Qualifications:

Education:

• Master's Degree in Research Administration, Instructional Design or related field

Experience:

• Excellent oral and written communication skills
• Strong communication skills and interpersonal effectiveness, including strong relationship building experience and being resourceful
• Impeccable integrity and high degree of responsibility, accountability and authenticity
• Have a deep knowledge of research methods
• Ability to effectively interact with all levels of internal and external stakeholders
• Previous experience in dealing with staff and faculty in high stress situations
• Proficiency in Microsoft Office and Adobe Suite and is tech-savvy.
• Experience in putting together presentations from scratch
• Proficiency in website management
• Previous experience with Photoshop and use of online survey platforms like Qualtrics, SurveyMonkey and Wufoo
• Knowledge of ERP systems like Workday, Kuali, etc.

Required Education:
- Bachelor's degree
- Combined experience/education as substitute for minimum education

Required Experience:
- 3 years
- Counseling and/or academic advisement.

Required Skills:
Directly related professional experience in area of program specialization.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

• Notice of Non-discrimination
• Employment Equity
• Read USC’s Clery Act Annual Security Report
• USC is a smoke-free environment
• Digital Accessibility

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:

https://wd5.myworkday.com/usc/d/inst/1$9925/9925$137454.htmld