Product Owner 2

Become a part of our caring community and help us put health first
 

With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.

The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Product Owner 2 maximizes the value of product created by Agile team. Is the liaison with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

• Backlog ownership – ability to prioritize and manage a complex backlog of stories and align output of the team to the overall set of features prioritized by the Product Manager. Additionally provide clarity to scrum team members with regards to the ultimate customer experience delivered by story implementation
• Prioritization and Capacity Management – provide value-based guidance on backlog prioritization to the implementation team. Coordinate with the Product Manager and set boundaries that are based on objective team capacity, taking special care to not over commit the team to deliverables.
• Cross Functional Coordination – work directly with other Product Owners and Product Mangers to ensure that the value delivered by the team aligns with the overall vision set forth in Epics and Features.
• Stakeholder and Business Owner Engagement – consistently engage with key stakeholders, end users, and business owners to deliver a high value product that meets required needs. Adopt an iterative approach, demonstrating key team accomplishments and soliciting real time feedback from those that will ultimately use the product.
• Defining Vision – coordinating with both Product Managers and Epic Owners to align on a vision for the owned product. Ensure alignment from the Lead Portfolio Management (LPM) all the way to the team level. Story delivery value should be aligned to overall objectives and key results (ORKs).

This role will improve Product team capacity related to Salesforce Health Cloud and Community’s needs. The Product Owner 2 will be the liaison between the business and the technology team. This role will also help support the Product Manager.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree within a related field
• Up to 3 years of experience in product ownership or experience as a business or systems analyst working with a cross functional team (engineering, business reporting)
• Background working in an agile work environment
• Strong analytic, organization and problem-solving skills enabling sound decision-making

Preferred Qualifications

• Proficient in the following platforms – Azure DevOps (or similar platforms that host product backlog), Jira Align, Miro and Lucid
• Experience supporting large scale healthcare projects
• Product ownership experience a plus
• Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint

Additional Information

This team works in the Eastern time zone so applicants who live in the Eastern time zone are preferred. Work assignments, meetings and projects will be based on this time zone regardless of where you are located.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day one

• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. 

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video interview. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$86,300 - $118,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 01-18-2026

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.