Product Manager
Location: Austin, TX (Hybrid, 2–3 days per week in o ice)
Department: Product Management
Reports to: Director of Product / VP of Product
About Togetherwork
Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.
With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.
The Role
We are seeking a highly strategic, customer-obsessed Product Manager to join our growing team in Austin. We are building a talent pipeline of exceptional product leaders who will shape the future of our products and platform. You will own the full lifecycle of product strategy and execution, from discovery and business case creation to delivery and postlaunch measurement.
This role requires a unique blend of customer empathy, business acumen, and technical curiosity. You will partner closely with customers, product owners, engineers, designers, and go-to-market teams to uncover unmet needs, design innovative solutions, and bring them to life. You will also be expected to leverage AI and machine learning to accelerate product discovery, improve delivery speed, and create di erentiated value for our customers.
Responsibilities
Strategy & Business Impact
- Develop product strategies and roadmaps that solve meaningful customer problems and drive measurable business outcomes.
- Build robust business cases for new investments, including financial modeling, ROI analysis, competitive positioning, and risk assessment.
- Present product recommendations, roadmaps, and progress updates to executive leadership, articulating the “why” behind key decisions.
- Prioritize initiatives based on customer impact, market opportunity, revenue potential, and strategic fit.
Customer Discovery & Innovation
- Engage directly with customers through interviews, workshops, and beta programs to uncover pain points and identify unmet market needs.
- Champion a customer-first mindset while balancing commercial priorities and technical feasibility.
- Drive continuous innovation — exploring new business models, technologies, and AI-driven capabilities to keep Togetherwork at the forefront of SaaS solutions.
- Leverage AI tools and workflows (e.g., for research synthesis, ideation, prototyping, QA, analytics) to speed time-to-market and improve decision quality. Cross-Functional Collaboration
- Partner closely with product owners to translate strategy into actionable user stories and prioritized backlogs.
- Work hand-in-hand with engineering and delivery teams to bring products from concept to code, ensuring clarity, quality, and velocity.
- Collaborate with UX and design to deliver beautiful, intuitive, and impactful user experiences.
- Coordinate with sales, marketing, and customer success to support go-to-market plans, product launches, and adoption strategies. Execution & Measurement
- Own the end-to-end product lifecycle: discovery, planning, delivery, launch, and post-launch optimization.
- Define and track KPIs and success metrics for product initiatives, iterating quickly based on market feedback and performance data.
- Manage tradeo s between speed, scope, and quality to ensure successful, highimpact releases.
- Contribute to a culture of rapid experimentation, failing fast, and scaling what works.
Qualifications Experience:
- 3-5 years of product management experience in B2B SaaS, nonprofit software, consumer mobile apps, or similar industries.
- Proven success building and launching products that deliver measurable business results.
- Experience working in complex, multi-product environments.
Skills & Capabilities:
- Strong business and financial acumen — able to create investment cases, forecast ROI, and prioritize based on impact.
- Excellent communication and presentation skills, with the ability to influence executives and stakeholders.
- Deep customer empathy and a track record of translating customer insights into successful products.
- Hands-on experience working with delivery teams, including product owners, engineers, and designers based on Agile methodologies. Comfortable with AI and automation tools, and eager to apply them across the product lifecycle.
- Strong analytical skills with a data-driven approach to decision-making.
Mindset:
- Growth-oriented, curious, and passionate about building great software.