BMO

Product Manager, Proprietary Cards (Canada)

Toronto, ON, CAN Full time

Application Deadline:

05/12/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

The Product Manager, Proprietary Cards will support the Senior Manager to drive substantial growth to BMO’s proprietary credit card products. You will be actively involved in developing the product strategy and managing the day-to-day for several credit card products to enhance customer experience, drive increased acquisition, and optimize product profitability. You will work across cross-functional teams to oversee many aspects of the customer lifecycle from acquisition, engagement, and retention, as well as support execution of strategic projects for the bank including launching new products and programs.

The ideal candidate has strong experience developing and executing on strategic product roadmaps, developing financial business cases, and is comfortable working in a fast-paced environment to drive results. They will enjoy acting like a business owner and learning how to successfully manage products and loyalty within a large financial institution.

Key Accountabilities

Product development

  • Create strategic product roadmaps that align with the overall card’s strategy.
  • Leverage data and analytics to identify strategic opportunities to drive growth and optimize the product P&L.
  • Develop detailed financial business cases to support strategic opportunities such as changes to products and features, new product development, loyalty enhancements, etc.
  • Work across cross-functional teams to support execution of strategic projects for the bank.
  • Prepare performance updates to measure the impact of strategic changes, identifying key insights, and recommendations. 
  • Support new product development opportunities from concept ideation, business case development, and execution.

Day-to-Day Product management

  • Represent the proprietary cards team as a subject matter expert and owner on several strategic projects for the bank.
  • Proactively identify opportunities to improve customer experience, marketing, and sales creative, streamline processes, etc.
  • Regularly conduct research on competitor products and new market trends.
  • Prepare monthly product-level performance updates, summarizing key insights and trends to drive growth to cards, and optimize the product P&L.  
  • Review and provide approvals on customer-facing marketing and sales creative, providing constructive feedback to optimize campaign results.
  • Collaborate with Finance to support ongoing forecasting activities on product performance and rewards costs.
  • Manage customer escalations on an ongoing basis by coordinating with several stakeholders to investigate root cause and oversee remediation activities  

Payment Network Management

  • Develop strong relationship with our Payment Network partners
  • Help support supplier risk and governance activities
  • Work with network compliance to actively monitor network mandates and bulletins; collaborating with Payment Cards Services team on an action plan
  • Gain in-depth understanding on contract terms followed by tracking and governance activities 
  • Lead monthly and quarterly reporting and attestations
  • Support network forecasting activities, including payment of fees and tracking of volumes

Salary:

$69,000.00 - $129,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.