You are ready to drive the success through projects and assurance and operational activities
We are driving enhancements to business practices and processes!
Do what matters
Retail Banking Services (RBS) area are the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
See yourself in our team
As part of Controls and Customer Outcomes, a function for the Retail Bank, we are responsible to work based on the Assurance framework that adheres to Remediation principles and necessary regulatory standards.
Here, we drive enhancements to business practices and processes by sustaining a focus on controls and customer advocacy to deliver better outcomes for our customers, shareholders and the community.
In this role
You will be working in the Product & Solutions Management team and support one of the critical areas within RBS Remediation. You will be responsible for assurance activities including data testing, quality control of data files and reporting issues.
Other responsibilities will include:
Analysing business requirements, creating and documenting steps to validate requirements and derive acceptance criteria, including using Microsoft Excel whilst providing feedback on test results
Validating the impacted customers based on acceptance criteria
Constantly thinking outside the box for testing business requirements
Demonstrated hands‑on manual testing experience
Performing issue tracking – recording and following-up to resolution
Provide daily project status reports and participate in project meeting, where required
Constantly communicating with internal stakeholders regarding Remediation projects
Identifying and escalating issues whilst meeting deadlines and achieving KPIs
Completing administration tasks and maintaining project related trackers in line with the Standard Operating Procedures and supporting the effective delivery of our remediation projects
We’re interested in hearing from people who have
Proficient knowledge of Microsoft Word, Excel and PowerPoint
Basic technical skills and knowledge base in the Assurance space with knowledge of the Retail Bank
Good organisational skills with the ability to work independently as well as collaborate in a team environment
Good analytical skills and attention to detail
Is a fast learner and use best judgement when required
Basic understanding of the Banking products will be desirable
Prior experience in an Agile working environment is preferred, not mandatory
Pride themselves on their strong time management skills meeting deadlines and KPIs
Adaptable to new methodologies, tools and framework
Working knowledge and experience in Selenium and Python is added advantage
Enjoys working through fast‑paced project life cycles
Working with us
We support our people with the flexibility to balance where work is done with at least half their time connecting in our CBA India office.
If this sounds like you, apply now!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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