Product Delivery Manager – LATAM (Manufacturing & Supply Chain)

Reporting to the IT Director for Latin America, the Product Delivery Manager plays a strategic and integrative role within Clarios’ product-based IT operating model.

This role ensures the effective delivery, adoption, and value realization of Manufacturing & Supply Chain digital products by orchestrating collaboration across digital product teams, aligning regional business needs with global product roadmaps, and driving continuous improvement across platforms such as SAP S/4HANA, o9 Planning Suite, IBM Maximo, and modern MES technologies.

The Product Delivery Manager bridges strategy and execution—working from IT outward to bring the right experts into business-led product teams, rather than channeling business demands inward.

Scope & Responsibilities:

Strategic Orchestration & Cross-Functional Alignment

• Serve as the regional orchestrator between business stakeholders and IT product teams, ensuring that the right IT experts (architecture, data, cybersecurity, infrastructure) actively participate in digital product teams
• Represent LATAM in global product planning forums, influencing priorities based on business impact, readiness, and strategic alignment.
• Strengthen the partnership between Manufacturing, Supply Chain, and Digital Product teams to accelerate business outcomes and innovation.

Product Delivery & Value Realization

• Balance run, grow, and transform initiatives to sustain operational excellence while enabling digital innovation.
• Drive the end-to-end delivery lifecycle for Manufacturing & Supply Chain digital products, ensuring timely, high-quality releases that deliver measurable value.
• Ensure functional and delivery teams maintain a product mindset focused on outcomes (adoption, efficiency, ROI) rather than outputs (features or projects).

Operational Stability & Continuous Improvement

• Ensure the stability and reliability of digital operations across QAD, SAP S/4HANA, o9, Maximo, and MES platforms supporting Manufacturing & Supply Chain.
• Monitor product performance metrics (availability, data accuracy, process efficiency) and initiate improvement actions where needed.
• Partner with platform leads and operations teams to enhance system usability, reduce incidents, and enable faster issue resolution.

Launch & Adoption Management

• Lead regional go-live and adoption strategies, coordinating with IT, Operations, and Change Management to ensure readiness and smooth transition.
• Translate global product strategies into localized deployment plans, ensuring regional specifics and regulatory needs are met.
• Measure and report adoption, business impact, and user satisfaction post-launch to validate ROI and inform future releases.

Business Relationship Evolution

• Evolve the former business relationship team toward a strategic advisory role focused on insight, influence, and orchestration.
• Partner with Product Managers to shape the regional product portfolio—defining business cases, outcomes, and success metrics.
• Influence product roadmaps by providing structured business input and prioritization guidance from LATAM leaders.
• Act as the trusted advisor to both IT and business leadership on how digital products can create measurable value.

Communication, Training & Enablement

• Lead communication and enablement efforts for product launches and updates, ensuring clarity and excitement across stakeholder groups.
• Drive the creation of training content and change readiness materials to support end-user adoption and self-service capability.
• Collaborate with corporate communications to share success stories and reinforce the vision of digital transformation.

Portfolio, Risk & Change Management

• Maintain an integrated regional digital portfolio, consolidating run, enhancement, and delivery activities.
• Identify and mitigate risks related to launches, integrations, or organizational readiness, ensuring resilience in operations.
• Ensure smooth transitions between delivery and steady-state operations through structured handoffs and performance tracking.

Regional Leadership & Talent Development

• Represent LATAM IT in global product leadership forums, ensuring regional perspectives are incorporated in decision-making.
• Foster a culture of agility, accountability, and continuous improvement within LATAM IT teams and business partnerships.
• Mentor regional IT talent to strengthen product delivery capabilities and promote the shift from project to product thinking.

REQUIREMENTS/QUALIFICATIONS:

• Bachelor’s degree in information technology, Systems Engineering, Business Administration, or related field.
• 7+ years of experience in product delivery, IT business partnering, or digital program leadership within manufacturing or supply chain.
• Experienced in managing multi-platform environments, aligning regional business needs with multi-regional deployments of global IT platforms such as QAD, SAP S/4HANA, o9 Planning, IBM Maximo, and MES.
• Demonstrated success in cross-functional leadership and driving measurable business outcomes through digital solutions.
• Proven ability to influence without authority and coordinate across global and regional teams.
• Familiarity with Agile and hybrid frameworks (Scrum, SAFe) and product operations (ProdOps) principles.
• Strong analytical, communication, and stakeholder management skills.
• Bilingual (English/Spanish) required, Portuguese a plus.
• Hands-on, adaptable, and comfortable working in a matrixed, multi-country organization.

KEY RELATIONSHIPS

• Reports to: IT Director, LATAM
• Partners with: Global Product Managers, Product Owners, Platform Leads (SAP, o9, Maximo, MES, Snowflake), Operations & Supply Chain Leaders, Global Digital Transformation & Data Teams
• Key Stakeholders: Regional and Global Business Leaders, BRM/Partner Teams, Engineering, Change Management, Learning & Support Functions

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About Clarios:

Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF). 

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.Accommodations@Clarios.com.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.