Procurement Category Manager – IT & Systems
Location: CrossCountry
Reports to: Head of Procurement & Property
Are you ready to take a key leadership role in shaping the future of procurement at CrossCountry?
We’re looking for a proactive and commercially-driven Procurement Category Manager – IT & Systems to lead a talented team and champion our procurement strategy across a broad and dynamic portfolio.
In this pivotal role, you’ll guide the full end-to-end procurement process—from market engagement and tender management through to contract award and robust supplier relationship management. You’ll play a central part in ensuring our procurement policy, governance standards, and the Procurement Act 2023 regulations are embedded across the business.
What You’ll Be Doing
Lead a small team and report directly to the Head of Procurement & Property.
Drive continuous improvement by implementing and maintaining best-practice procurement procedures across CrossCountry.
Develop and execute category strategies that deliver value for money, including opportunities such as supplier consolidation.
Build and maintain a forward-looking procurement activity plan aligned with business priorities.
Manage major procurement projects—both regulated and non-regulated—creating high-quality ITT documents, evaluation frameworks, and reports.
Partner with key stakeholders to understand business needs and identify solutions that deliver the best outcomes.
Strengthen supplier relationships through strategic supplier management and effective commercial engagement.
Work closely with legal and procurement colleagues to ensure contract compliance and strong commercial governance.
Proactively monitor, challenge, and support suppliers to improve performance and resolve issues promptly.
Champion process improvement to help create a seamless, efficient, and resilient supply chain.
Identify and deliver cost savings, value-added opportunities, and commercial benefits across CrossCountry.
Benchmark suppliers to ensure ongoing value, and negotiate contract changes where needed.
Prepare clear, compelling presentations and reports for senior audiences.
Use data analysis, demand profiling, and market insights to shape pricing and supplier strategies.
Be an effective user and advocate of Purchase-to-Pay systems.
Keep abreast of relevant supply markets, including key players and innovation trends.
Collaborate with Group Procurement, AUKT Central Procurement, and leverage Crown Commercial Service frameworks.
Undertake any other relevant duties as required by the Head of Procurement & Property.
Sustainable Procurement
Support CrossCountry’s commitment to delivering a greener, fairer and more responsible supply chain by:
Helping shape and communicate a Sustainable Procurement Policy that delivers value for money while reducing environmental impact and conserving resources.
Championing local procurement, including opportunities for SMEs.
Ensuring ethical, human rights, and labour standards are upheld in line with Arriva’s Responsible Procurement Policy and Code of Conduct.
About You
You’ll thrive in this role if you bring:
Strong experience in running tenders and leading complex procurement projects.
Demonstrable skill in developing robust tender documentation and managing commercial negotiations.
Experience procuring direct and indirect goods/services—ideally within IT, rail, or transport-related industries.
A solid understanding of technical services supply markets.
Excellent stakeholder engagement and relationship-building abilities.
Strong analytical skills with advanced Excel capability for spend analysis.
Membership of CIPS (or working towards it).
Closing date for applications: 19th December 2025.
We acknowledge the importance of our people's diverse experiences, talents and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.
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