Job Overview
The purpose of this position is to deliver full service print and fulfilment services for patient recruitment materials and appreciation items. The role would be responsible for the day-to-day workflow within team to ensure the development of strategically priced, high quality print materials, while meeting business demands for efficiency. Contribute to the effective management of projects within IQVIA Patient and Site Centric Solutions.
RESPONSIBILITIES
• The Production Coordinator liaises with Production Managers to ensure delivery orders are written and accurate instruction is given to the printer/supplier.
• Ensures pro forma invoices are provided to country site specialists for approval to dispatch.
• Works with suppliers to provide additional information if necessary for pro forma approval.
• This role also forms part of the wider Production team. It is therefore important that collaboration between the teams and offices ensures good working relationships.
• Liaises with patient recruitment specialists to manage warehousing pick & packs and delivery to sites.
• Coordinates with PRS and suppliers for questions regarding materials shipped or for additional information if addresses are incorrect or delivery is refused.
• Ensures goods are dispatched and airway bill numbers are entered onto trackers.
• Create pick & pack job sheets monthly, coordinate for cost approvals and enter into COUPA.
• Working closely with warehousing, freight and courier companies to ensure efficient storage of items, and timely delivery to destinations worldwide as needed.
• Input orders onto COUPA creating requisitions for approval.
• Receipting orders on COUPA ensuring payment of invoices is completed.
• Handling and managing finance issues and problems regarding non-payment of invoices, incorrect PO’s, confirmation of receipt of jobs and general queries working with the European and NA finance teams.
• Additional responsibilities as required.
• Interest in or experience in the printing, marketing, advertising and pharma industries.
• Ability to plan ahead but with the flexibility to change at the last minute.
• Ability to work calmly and quickly under pressure.
• Computer literate in all relevant MS Office based programs.
REQUIRED CAPABILITIES
• Strong computer skills, including MS office, Word, PowerPoint, Excel, Outlook and Internet.
• Excellent communication skills (written and verbal).
• Excellent attention to detail.
• Ability to work both independently and in a team environment.
• Ability to perform multiple tasks and prioritize work effectively.
• Ability to work to tight timelines.
• Ability to establish and maintain effective working relationships with co-workers, managers, clients and suppliers.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.