Principal Technical Program Manager

Job Purpose

The Technical Program Governance team manages PlayStation’s largest programs and groundbreaking initiatives for engineering organizations. These efforts serve as the foundation for aligning around a core technology strategy and developing a culture of speed, collaboration, and innovation.

As a Principal Technical Program Manager, you will drive delivery of critical work that powers seamless global experiences for players, partners, and the company. This role requires advanced expertise in orchestrating cross-functional execution, engaging senior executives, and ensuring that technical solutions deliver measurable impact.

This is a role for a leader who thrives in high-ambiguity, high-impact environments, bridging technical perspectives to ensure initiatives deliver both execution and adoption success.

Experience and Qualifications

Essential

• Extensive experience leading large-scale, multi-year technical initiatives with deep complexity across systems, orgs, and geographies.
• Proven track record driving complete transformation, ensuring adoption, behavioral change, and operational integration are embedded in delivery plans.
• Demonstrated ability to influence senior executives, unify conflicting viewpoints, and steer ambiguous, high-impact efforts.
• Provide strong technical insight across platforms, systems, and architecture, with the ability to challenge assumptions and guide engineering toward scalable, strategic solutions.
• Expert in governance, cross-team decision-making, and executive-level communication that clarifies risk, tradeoffs, and strategic value.

Desirable

• Background in the games industry.
• Experience crafting program management approaches that incorporate change management and adoption strategies.
• Experience with PPM software, OnePlan ideal.

Key Responsibilities

Technical Program Leadership

• Lead delivery of PlayStation’s most complex, multi-year engineering initiatives, ensuring they achieve both execution success and full organizational adoption.
• Serve as an integrator across programs—understanding architecture, dependencies, and system interactions to guide decisions and reduce risk.
• Partner with technical leads and architects to ensure engineering decisions support scalability, initiative health, and strategic outcomes.
• Build and maintain dashboards that connect program execution data to executive insight.
• Define and promote reusable patterns, operating models, and frameworks that improve technical program delivery across engineering.

Strategy and Decision Support

• Collaborate with the Director of Technical Program Governance to establish the strategic direction for technical program management approaches and frameworks.
• Analyze program data to identify gaps, risk, and opportunities; leading and driving toward balanced solutions and mitigations.
• Craft executive-level narratives that clearly articulate engineering progress, risk, and business impact in decision-ready formats.
• Influence prioritization and funding decisions using insight and data-backed rationale.

Adoption and Impact

• Partner with change management leaders to make certain each key initiative features comprehensive readiness, training, enablement, and adoption strategies.
• Identify organizational friction points early and drive mitigation plans that ensure initiatives land efficiently and sustainably.
• Ensure technical delivery incorporates clear routes to operationalization, behavioral change, and sustained value realization.
• Advocate for user-centric adoption outcomes as equal in importance to technical completion.

Key Performance Indicators

The individual will be measured on:

• Successful delivery of groundbreaking technical initiatives.
• Acknowledgment of technical program management methods as drivers of innovation and speed.
• Positive executive engagement and satisfaction with delivery quality.