About Crunchyroll
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
In the role of Principal Technical Producer for the Concepts Lab, you will report to the VP of the Concepts Lab.
We are considering applicants for the location(s) of Los Angeles, California.
As the Principal Technical Producer for the Concepts Lab, you will own the advancement integrity of the Concepts Lab portfolio and are accountable for moving initiatives from build to live environment and ensuring they are successfully delivered to customers.
You will operate with a high degree of autonomy on complex initiatives and serve as a trusted partner across the organization. Through strong technical judgment and production expertise, you will help improve the consistency and effectiveness of how early-stage work is run within the Concepts Lab.
Core Areas of Responsibility
- Translate opportunity spaces into clearly articulated problem statements and testable hypotheses
- Identify the riskiest assumptions within each initiative and ensure experiments are designed to address them directly
- Ensure initiatives entering development have clear intent, scope boundaries, measurable success criteria, and defined decision checkpoints
- Draft structured documentation of hypotheses, assumptions, risks, and learning goals
- Prepare structured decision summaries and readiness signals before initiatives move to beta or production handoff
- Document and evolve repeatable templates, playbooks, and operating standards
- Manage A/B testing of initiatives and partner with data teams to gather insights to make clear go/no go decisions
- Synthesize technical feasibility, experimentation results, and business impact into advancement recommendations
- Regularly solicit feedback from stakeholders and downstream teams to refine processes and improve trust
- Help move concepts through the Concepts Lab pipeline from idea to proof of concept, pilot, beta, and production handoff
- Maintain clear understanding of learning objectives and readiness at each stage
- Guide initiatives toward architectures and approaches that support downstream scalability and integration
- Work with engineering leads and the Technical Program Manager to coordinate scope, constraints, and technical approach
- Own the coordination efforts of a physical Concepts Lab buildout including ideation, implementation, and rotation of demo assets
- Partner with the Director of Engineering to implement and manage a rotational engineering program within the Concepts Lab
- Serve as a subject matter expert on early-stage operating models and experimentation governance
What Success Looks Like
- Concepts move efficiently from exploration to validation and get in front of customers with clear evidence and reduced or understood risk
- Early-stage work shows increasing consistency, clarity, and speed across the portfolio
- Go or no-go decisions are data-informed and well documented
- Downstream teams feel prepared and aligned before initiatives transition to implementation
- Cross-functional partners understand, trust, and feel connected to the Concepts Lab innovation process
About You
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
- 15+ years of experience in technical production, program management, venture operations, or R&D environments
- Experience running or supporting pilots, betas, or incubation pipelines with a strong emphasis on supporting live operations within a production environment
- Proven experience partnering closely with Technical Program Managers and delivery organizations
- Strong technical fluency and credibility with engineering teams
- Ability to operate autonomously in ambiguous environments
- Sound judgment around sequencing, risk, and readiness
- Strong communication and stakeholder management skills
Nice to Have
- Experience in media, streaming, or gaming
- Experience working in an innovation lab, incubation environment, or R&D organization
- Prior experience supporting senior leaders in an operational capacity
- Prior experience with hardware development, including working across the software and hardware boundary such as firmware, and partnering on reference designs or rapid hardware prototyping
About the Team
The Concepts Lab is Crunchyroll’s R&D and incubation group, focused on exploring new ideas, technologies, and experiences for anime fans. The team partners closely with engineering, product, and business leaders to test assumptions, build evidence, and transition validated concepts into delivery teams.
Our work spans early discovery through beta execution, with an emphasis on learning quickly, reducing risk, and setting teams up for long-term success.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
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Courage. We believe that when we overcome fear, we enable our best selves.
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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
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Service. We serve our community with humility, enabling joy and belonging for others.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
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