The Principal Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as EHRs, telephony, data systems, and enterprise architecture. The Principal will serve as a key interface between business and technology, driving transformation and innovation while maintaining operational rigor.
Key Responsibilities
Strategic Leadership & Transformation:
Lead emerging transformation efforts, aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new markets, services, and population launches.
Stakeholder Management:
Cultivate strong relationships with senior executives, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business insights and recommendations. Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes.
Cross-Platform Delivery:
Drive end-to-end delivery of business capabilities across telephony, EHR, and data platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely and effective execution.
Governance & Risk Management:
Evaluate and communicate the business impact of architectural and integration decisions. Ensure compliance, reliability, and scalability, proactively managing operational risks and issue resolution.
Operational Oversight:
Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to triage issues and escalate risks as needed.
Reporting & Communication:
Prepare concise, executive-level status reports and summaries. Convert technical updates into clear business terms for leadership visibility.
Mentorship & Enablement:
Support the development of junior product managers and analysts, fostering technical fluency and structured delivery approaches.
Requirements
Bachelor’s degree in relevant field is required (Product Management, Health Informatics, Business, Computer Science, Engineering, or related).
A minimum of seven years of experience in product management, enterprise systems, or technology strategy in healthcare.
Deep expertise in enterprise architecture, data platforms, EHR systems, and telephony/contact center technologies.
Demonstrated ability to lead cross-functional initiatives and drive transformation across technology and business domains.
Exceptional stakeholder management and executive communication skills.
Proven track record of thriving in dynamic, growth-oriented environments, balancing strategic vision with operational execution.
Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent required.
Preferred
Additional Information
Remote Role
Willingness to travel up to 25% (annually) for stakeholder engagement and product initiatives.
Work at Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 01-02-2026
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.