Principal Optimization Engineer

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Note - TPG Capital, a global alternative asset management firm, recently acquired Sabre Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Sabre Hospitality business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be supporting Aven Hospitality, which is now owned by TPG. Further information about the transition of Sabre Hospitality Solutions employees to TPG legal entities will be shared as we progress. 

Aven Hospitality is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Working in the Aven Hospitality’s Enterprise Architecture team gives you opportunities to develop your technical, business and intercultural skills, cooperating with people from all over the world. Aven Hospitality is growing and is rapidly expanding both its product and geographic footprint. Aven Hospitality has a comprehensive suite of best-in-class products that empower hotels and hotel chains to better market and sell their products, as well as manage the guest experience.

Team Description

The Optimization Engineering are experts in our technology stack, hospitality commerce, successful distribution, guest acquisition strategies, and interactions with other channels and third-party vendors as they seek to help customers achieve or even exceed their financial goals.
This is a new team and function.  The team’s success will be measured on how well they support customer value realization, revenue harvesting, successful renewals, and expansion of business.

Role and Responsibilities

• Take ownership of their own and their colleague’s onboarding, closing any gaps in expertise or knowledge and promoting continued education
• Liaison with the commercial, operational, and product teams to develop and maintain relationships necessary to be successful and effective 
• Establish industry related benchmarks and models of success
• Create engagement strategies that promote customer success and position Aven Hospitality as the leader in hospitality commerce and distribution technology and strategies
• Serve as consultants to address specific customer product optimization needs by exposing and addressing barriers to success and driving solutions that foster value realization
• Support their Aven Hospitality colleagues as they support customer success
• Support efforts to report team performance metrics and offer strategies to increase impact and expand outcomes
• Foster strong relationships with internal leaders/stakeholders across Aven Hospitality; responsible for collaboration and global process development across all segments in the business.

Qualifications and Education Requirements

• Minimum 5 years of relevant sales, consulting, or hospitality distribution/revenue management experience
• Extensive experience with SynXis CRS and a deep understanding of Hospitality Technology market landscape, including knowledge of key players, knowledge of the competitive landscape, key trends, opportunities, and challenges
• Bachelor’s Degree or equivalent in relevant field, including relevant industry experience

• Proven experience in exposing and addressing barriers to success and driving solutions that address needs and foster value realization
• Proven ability to influence cross-functional teams within a global matrix organization, with strong capabilities to build relationships with internal and external stakeholders
• Professional presence and business acumen with articulate and persuasive oral and written communication skills
• Critical thinking skills with the ability to anticipate potential issues and suggest creative alternatives to overcome barriers
• Strong people skills and extremely resourceful
• Strong knowledge of the travel/hospitality markets and/or enterprise software space.
• Strong analytical and problem-solving skills
• Ability to lead or influence individuals or teams 
• Demonstrated ability to develop and foster strong customer relationships
• Strong verbal, written and presentation skills
• Creative thinker and problem solver
• Strong interpersonal and communication skills
• elf-motivated, results-oriented professional 

Nice to have skills:

• Salesforce
• Understanding of Software Development Life Cycle and a SAAS business model

Benefits

• Work in modern Zonamerica campus alongside all the amenities it has to offer!
• Annual Performance bonus plans
• Development opportunities in country or globally
• We offer a competitive private health insurance for employees and eligible children 
• Extra Paid Time Off (5 extra days each year) 
• 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) 
• Daily meal allowance
• Life Insurance 
• Corporate Social Responsibility opportunities
• Recognition and acknowledgement programs
• Fun employee engagement and development events

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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