C.H. ROBINSON

Principal Accounts Receivable Representative

Sao Paulo, Sao Paulo Brazil Full time

C.H. Robinson is looking for a Principal Accounts Receivable Representative in São Paulo!
In this role, you will directly impact our cash flow performance and strengthen the financial health of the organization. You’ll be the key partner ensuring timely collections, accurate account management, and exceptional service to both internal teams and external customers.

As a Principal Accounts Receivable Representative, you will lead complex AR activities, manage escalated accounts, and collaborate cross‑functionally to resolve issues that impact billing, disputes, and payment behavior. You will identify process improvement opportunities, support key stakeholders, and help drive financial accuracy and operational excellence. Your work will play a crucial part in keeping our business running smoothly and efficiently.

If you're a proactive problem‑solver who enjoys working with data, customers, and cross‑functional teams, we’d love for you to apply.
Take the next step in your career and join us at C.H. Robinson!

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

  • Compiles amounts owed by the company to vendors or other individuals, or owed to the company by customers or clients, and inputs figures to the accounting system

  • Receives and distributes invoices, verifying accuracy and compliance with organizational policies

  • Enters invoice amounts into the accounting system and processes invoices or large payments

  • Reconciles large amounts received or owed by comparing invoices to POs or other records

  • Responds to inquiries from customers or clients and researches and resolves concerns or large, complex discrepancies

  • Collects missing transportation documents from carriers, i.e., CMR collection

  • Contributes ideas for process improvement based on identified themes and an understanding of broader organizational objectives

  • Develops professional relationships with internal and external partners, maintain open lines of communication and build rapport by providing timely and professional service

  • Continues to develop skills and build billing knowledge and business acumen

  • Acts as a subject matter expert and advises Junior Roles on the best available resource’s usage and help solve more complex issues

  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

  • Bachelor’s degree/Degree level education 

  • Solid experience using accounting principals

  • Fluent in English (written and verbal)

Preferred:

  • Advanced proficiency in Microsoft Office Suite of programs

  • Advanced knowledge of Oracle

  • Ability to perform in a dynamic, ever-changing environment

  • Strong attention to detail and ability to work well within a deadline driven environment

  • Perform functions efficiently and accurately

  • Effective and flexible communication skills

  • Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics

  • Excellent interpersonal skills

  • Ability to maintain confidentiality of sensitive information Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

  • Private Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Paid Time Off to Volunteer in Your Community

  • Meal/Food Vouchers

  • Daycare Allowances

  • Child Birth Credit

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.