About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.Four Seasons Resort O’ahu at Ko Olina is looking for a Pool & Beach Team Lead (Supervisor) who has a passion for excellence and the spirit of aloha.
The Pool & Beach Team Lead reports directly to the Pool & Beach Manager; and is responsible for supervising the Pool & Beach operations at Four Seasons Resort Oahu at Ko Olina.
About Four Seasons Resort O'ahu at Ko Olina
On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 370 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.
What you will do:
To serve guests in a warm, accommodating and professional way, making sure the guest is 100% satisfied
Communicate with guests, including the menu and all other requests of their tables.
Using menu knowledge and expertise recommend items to guest based upon their needs.
Ability to teach, lead and coach our Pool & Beach team to successfully achieve five star and five diamond level service consistently.
Strong guest engagement skills to effectively develop guest rapport and achieve strong guest comment scores consistently above benchmark.
What you will bring:
Candidate must be fluent in English, both verbal and written.
Be comfortable withstanding hot weather conditions and walking on sand.
Excellent communication skills, as well as guest contact and organization skills
Candidates should have at least 1 year previous experience in a similar environment and have a solid knowledge of food and beverage, including local, Asian and/or Italian cuisine.
Service Passion
Requires attention to detail and problem solving skills
Successful candidates must possess legal work authorization in the United States.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Pay: $30.46 per hour
Learn more about Four Seasons
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Learn more about Four Seasons O’ahu at Ko Olina on Social Media
Instagram: @FSOahu
Twitter: @FSOahu
Youtube: https://youtu.be/Cz8mTlUK2JI?list=PLZtVoN_vVWF8Rl7HVGcNL2HbJYhmZj_pt
Facebook: https://www.facebook.com/FourSeasonsResortOahu
We look forward to receiving your application! Mahalo!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf