Department: Department of Justice
Location(s): Albany, New York, Syracuse, New York
Salary Range: $89508 - $120050 Per Year
Job Summary: For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. The total annual salary range for this position including locality pay applicable by location is as follows: Albany: $92,344 to $120,050 Per Year Syracuse: $89,508 to $116,362 Per Year
Major Duties:
Qualifications: To be qualified at the GS-12 level, you must meet the requirements specified in BOTH the Basic Requirements AND Specialized Experience sections as outlined below. Basic Requirements: Information Technology (IT)-related experience, obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Examples of proficiency may include: maintaining network architecture and infrastructure; monitoring network capacity and performance; and ensuring compliance with appropriate standards. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of proficiency may include: providing customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements; assessing and providing feedback on problematic trends and patterns in customer support requirements. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Examples of proficiency may include: implementing and explaining policies and procedures to ensure information systems' reliability and accessibility and prevent and defend against unauthorized access to systems, networks, and data; providing customer training, including orientation for new users; and providing input into IT planning and policy activities. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of proficiency may include: scheduling the installation of new or modified hardware, operating systems, and applications software; resolving hardware/software interface and interoperability problems. AND Specialized Experience: One (1) full year of specialized experience equivalent to at least work at the GS-11 level in Federal service in or related to work in the Information Technology (IT) field, which has equipped you with the competencies to successfully perform the duties of the position. Specialized experience is defined as experience performing following types of duties: carrying out difficult and complex assignments and developing new methods, approaches, and procedures; providing advice and guidance on a wide range and variety of complex IT issues; interpreting IT policies, standards, and guidelines; conducting analyses and recommending resolution of complex issues affecting assigned specialty areas, such as IT systems/network administration, systems security, the internet, litigations support services, customer support, and policy and planning; evaluating and recommending adoption of new or enhanced approaches to delivering IT services; testing and optimizing the functionality of systems, networks, and data; identifying and defining business or technical requirements applied to the design, development, implementation, management, and support of systems and networks; ensuring optimal use of commercially available products; evaluating proposals for the acquisition of IT products or services; preparing and presenting reports; representing the organization in interactions with other organizations; and providing technical leadership on group projects. Career Transition Assistance Plan (CTAP): The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/27/2026 the closing date of the announcement to receive consideration. The application process is as follows: 1. To begin the application process, click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59PM (ET) on 03/27/2026. 4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. 5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements) 6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account. To preview the Assessment Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12913586 You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Application Deadline: 2026-03-27