Platform & Application Support/SRE Leader

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About this role:

Within the Chief Operating Office Technology (COO Tech) group, the Fraud and Claims Platform & Application Services team is seeking a Platform & Application Support/SRE Leader to manage a global team of platform engineers focused on providing users, applications, and platform support for COO Tech.

The COO Tech group provides technology services for the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions and services, regulatory relations, customer experience, enterprise shared services, supply chain management, and the corporate properties group. COO Tech provides technology solutions and manages application portfolios for these groups to support modernization and optimization. 

 

In this role, you will:

• Manage a global team of platform engineers, managers and leads in the Fraud and Claims Platform organization

• Build application support strategies with business and technology leaders

• Identify opportunities and strategies for continuous improvement of platform engineering practices

• Provide oversight to security, availability, resilience, and scalability of solutions developed by the teams or third party providers

• Guide development of actionable roadmaps and plans

• Implement risk management guidelines and partner with key stakeholders

• Lead implementation of projects and encourage platform engineering innovation

• Collaborate and influence all levels of professionals including more experienced managers

• Lead team to achieve objectives

• Manage allocation of people and financial resources

• Develop and guide a culture of platform engineering talent development to meet business objectives and strategy

• Assist leaders in considering complexity and long-term implications of transformation to self- governing teams

• Collaborate with all levels of managers and steering committees across the enterprise

Required Qualifications:

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 8+ years of experience and expertise in platforms and application support within a financial services organization

• 8+ years of experience and expertise in incident prevention methodologies, risk management frameworks, and operational excellence principles   

• 8+ years of experience and expertise in cloud infrastructure, containerization platforms, application monitoring tools, and security technologies

• 4+ years of Management experience

• 4+ years of Site Reliability Engineering experience

Desired Qualifications:

• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a synergetic attitude

• Ability to develop and deliver effective, well-articulated, written, and oral communications (e.g., emails, presentation materials) applying appropriate level of content/ detail dependent upon audience and intent

• Experience as a highly effective leader with credibility from demonstrating strong business and technology acumen

• Experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions

• Excellent communications, interpersonal, and presentations skills across technical and non-technical groups

• Proven track record of successfully leading and managing teams in a high-pressure environment

• Strategic thinking and problem-solving abilities with a focus on proactive solutions

• Experience with Site Reliability Engineering

• Knowledge and understanding of Enterprise Change Management procedures and tools

Job Expectations:

• This position is not eligible for work visa sponsorship

• Ability to travel up to 10%

Iselin, NJ Pay Range: $215,000 - $285,000 - $355,000

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$215,000.00 - $355,000.00

Posting End Date:

18 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.