PDC Logistics Operations Manager

Inside the Role

The Canton Parts Distribution Center (PDC) is a cornerstone of our North American aftermarket supply chain, delivering critical parts to dealers and distributors across the continent. As the dedicated Kitting, Packaging, and Unitizing (KPU) facility in our 11-site network, Canton operates at high volume, 7 days a week, with a diverse team of 15 salaried leaders, 8 office staff, and between 225-275 hourly/temporary shop floor employees. We are seeking a dynamic, results-driven Operations Manager to lead this flagship site, drive operational excellence, and champion a culture of safety, quality, and continuous improvement.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $144,000 - $184,000 USD 

Pay offered dependent on knowledge, skills, and experience​ 

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Benefits include 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. 

What You Drive at DTNA ​

• End-to-End Site Leadership: Oversee all aspects of Canton PDC operations—including inbound receiving, warehousing, picking, kitting & packaging, unitizing, customer fulfillment, shipping, returns, inventory reliability, and administrative functions. Ensure every part arrives on time, safely, and efficiently.

• KPU Center of Excellence: Lead the network’s only Kitting, Packaging, and Unitizing operation, setting the standard for value-added services that enhance customer experience and downstream dealer performance.

• Operational Discipline: Manage a 7-day, multi-shift operation, ensuring seamless execution, effective shift handoffs, and consistent throughput during weekends, holidays, and demand fluctuations.

• Lean & Continuous Improvement: Champion SQDCM (Safety, Quality, Delivery, Cost, Morale) results through a Lean Management System—implementing leader standard work, tiered huddles, visual performance management, and structured problem-solving to close gaps and sustain gains.

• Customer Uptime & Service: Drive improvements in delivery execution, error reduction, dock-to-stock speed, and order quality through standard work and escalation processes with internal partners.

• Financial Stewardship: Own site financials, including labor planning, overtime control, productivity, and internal controls to safeguard inventory and assets. Manage procurement for supplies and services, ensuring spend aligns with budget and targets.

• Team Development: Build, coach, and empower a multi-functional leadership team (operations, inventory, kitting & packaging, admin, facilities/safety, customer fulfillment/logistics). Set clear expectations, foster accountability, and develop future leaders.

• Workforce Strategy: Oversee temp labor strategy to stabilize staffing, enhance training, reduce turnover, and maintain high safety and quality standards across all shifts.

• Facility & Asset Management: Ensure facility and equipment readiness through preventative maintenance, layout optimization, and capital project coordination to support throughput and safety.

• Cross-Functional Partnership: Collaborate with Finance, HR, IT, Sales/Aftermarket, and Network Operations to enhance systems, reporting, planning, and network-wide performance.

• Stakeholder Engagement: Serve as the escalation point for key customer and stakeholder issues, ensuring rapid alignment, clear communication, and durable solutions that protect service and reputation.

• Compliance & Safety: Ensure full compliance with corporate policies, OSHA, environmental regulations, and DTNA operating standards. Foster a culture where safety and accountability are non-negotiable.

 

Knowledge You Should Bring

• Bachelor’s degree required.

• 8+ years of professional experience

• Proven leadership skills with the ability to motivate, develop, and instill accountability across all levels.

• Strategic thinker with a track record of translating vision into actionable objectives.

• Excellent communication and presentation skills.

• Strong business acumen, including accounting, inventory control, budgeting, and procurement within warehouse or manufacturing environments.

• Experience with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems preferred.

• Experience with Lean methodology and continuous improvement tools is highly desirable.

Exceptional Candidates Might Have

• Master’s degree preferred.

#LI-JN2  #LI-Onsite

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Canton, OH US. Relocation assistance for this position is available when the selected candidate meets eligibility criteria.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.