Payroll, Time & Benefits Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Pay, Time & Benefits Admin team focuses on payroll, benefits administration and absence management support, providing customer service and advisory support to employees, People & Culture and business partners ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

As a Payroll, Time & Benefits Specialist, you are responsible for coordinating and managing the entire Payroll, Time & Benefits Admin processes and activities, from data maintenance and administrative activities to payroll transactions, mandatory declarations to the responsible organizations and payment of social contributions and taxes in a timely and accurate manner and in compliance with internal policies and external regulations. You are also contributing to the continuous improvement of the People Support Solutions delivery through analysis of the interactions and collaboration with other P&C Chapters within and outside of People Support Solutions. This is coupled with strong customer focus, communication skills and solution orientation.

Your Impact:

• Manages the payroll activities to ensure timely and accurate processing of payroll transactions including salaries, benefits,final settlements, garnishments, taxes and other deductions.
• Ensure compliance with internal policies and processes, external regulations and best practices.
• Manages the various mandatory reporting and declarations and interacts directly with the concerned internal and external stakeholders (amongst others like: Pension, Tax administration, Insurers for benefits, etc.).
• Represents the responsible affiliates in case of internal and external audits, provides records and documentation to auditors.
• Supervises Time & Benefits administration and reporting activities, provides expertise and advice for managing Benefits plans (healthcare, death & disability, early-retirement, profit sharing, etc.), liaises with external organizations when required (Social Security organization, Insurance companies, etc.).
• Interface with employees, stakeholders, leadership, Centers of Excellences, providing information, communication and analysis, ensuring a high customer service level.
• Proactively identifies and troubleshoots complex issues to determine root cause and solutions for resolution.
• Analyzes end-user feedback to promote continuous improvements and translates the business's needs into appropriate process design solutions.
• Manage data, system, and process for their area of expertise to ensure its integrity and ability to provide accurate and timely delivery of information and/or transactions.  
• Develop and maintain the Payroll, Time & Benefits relevant documentations/ SOPs.
• Provide appropriate answers, expert advice, and/or actions for routine and complex issues regarding a wide variety of payroll-related topics in complex environments.  
• Conducts audits to ensure a high level of data integrity and compliance.
• Researches issues within the area of specialization; reviews and analyzes trends and issues and implements process improvements.
• Maintain and control the accuracy and quality of employee data.
• Participates in any Pay, Time & Benefits projects with high level of customer service and efficiency engagement, may coach colleagues to help develop their expertise/skills.

Who you are:

• We are seeking an individual with a bachelor degree and 2+ years of related experience in the HR function. Experience in KSA would be an asset.
• Broad knowledge of HR Services including affiliate policies and programs. 
• Extensive knowledge of local payroll regulations and labor laws in order to maintain compliance requirements.
• Strong communication skills, and English (written and spoken) is mandatory.
• Proficiency of Arabic would be a plus.
• Excellent problem-solving and analytical skills to resolve a variety of complex issues. 
• Strong stakeholder management, communication and change management skills.
• Strong customer service and interpersonal skills.
• Workday system experience (highly preferred).
• Advanced Excel skills (pivot table, v-lookup, etc.)
• Proven track record of being able to deliver in a matrix organization
• Ability to work independently in a fast-paced environment and to handle multiple, competing priorities
• Ability to navigate complex HR data structure
• Ability to identify, drive and/or participate in implementing process improvement activities
• Experienced and efficient handling of standard IT-applications, preferably Google suite
• Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one's response).
• Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome).
• Demonstrating problem-solving (incl. active listening, critical thinking, process improvements).
• Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback).

Other Information:

• Countries the role supports:  KSA, Lebanon and Jordan
• Hire location: Egypt or Budapest (final candidate will stay based in his country - no relocation)

 

 

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Cairo. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.