At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
About the job
At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.
Join the Pros!
The Payroll & Benefits Manager is a hands-on, working leader responsible for leading day-to-day payroll and benefits execution while also driving improvements, governance, preparation and readiness for Workday payroll migration to the global tenant. This role balances operational delivery (run the payroll/benefits shop) with leadership, partnership, and change execution. This is a true player–coach role: executing core operational work while leading discovery, configuration, testing, data integrity, and adoption activities to ensure Canada transitions successfully into a single Workday tenant.
The incumbent will plan, direct, and execute multi-business-unit, multi-region payroll and benefits activities with a focus on accuracy, compliance, service quality, and continuous improvement, while coaching and developing a high-performing team.
Key Responsibilities
Payroll Operations & Service Delivery
Complete and/or directly support critical payroll and benefits activities across multiple business units and regions, ensuring high accuracy and thoroughness in all work (e.g., audits, issue resolution, complex terminations, reconciliations, reporting, vendor escalations)
Serves as the “go-to” subject matter expert for complex payroll/benefits matters and downstream impacts
Oversee end-to-end payroll processing, including audits/analysis, corrections, and compliance activities
Identify, analyze, and resolve complex, multifaceted payroll issues; lead troubleshooting and root-cause resolution
Own payroll controls and compliance activities, including audit/SOX-aligned practices and month/year-end reporting requirements
Ensure accurate processing and reporting related to vacation, overtime, and other labour reporting needs
Lead termination processing and ensure accuracy of final pay elements and required payroll actions
Benefits Administration & Vendor / Plan Management
Lead benefits administration and related programming/analytics, ensuring service quality and compliant administration practices
Conduct analysis such as cost projections for annual group benefit rate renewals, plan design analysis, and insurer proposals; provide recommendations and decision support
Manage vendor relationships and escalations; improve service delivery, issue turnaround time, and employee experience
Management of annual filings, compliance, audit and pension committee admin for both a DC and DB pension plan
Workday Payroll Migration to Global Tenant
Maintain the data structure and integrity of the HR Payroll technology platform (Workday) and ensure payroll/benefits processes and data are accurate, complete, and audit-ready
Act as the payroll/benefits operational lead in the Workday tenant transition, partnering with HRIS/HR Technology and cross-functional/cross border stakeholders to prepare for and execute migration activities
Contribute to the program plan and deliverables aligned to the Workday tenant transition including:
Supporting scope and objective definition; participating in governance and stakeholder alignment
Conducting inventory of payroll/benefits assets, integrations, and process dependencies
Measuring current data quality; leading/owning payroll and benefits data cleansing and remediation planning
Supporting controls/security review and audit reporting/documentation readiness
Supporting testing strategy (unit, parallel, UAT) and cutover/go-live readiness, including hyper care support and issue triage
Support one tenant ways of working through collaboration with global team and HRIS partners, shared learning, and joint project execution as part of building and operating in a global tenant model
Align payroll migration direction with broader tenant consolidation commitments and implementation approach being negotiated/planned at the enterprise level
Continuous Process Improvement
Streamline processes and remove duplication; drive cycle-time improvements and service quality enhancements across payroll and benefits workflows
Develop, implement, and monitor policies, procedures, and standardized work to ensure the accuracy and integrity of payroll and benefits programs
Build sustainable documentation, controls, and training to maintain long-term data integrity and operational consistency
People Leadership
Lead, coach, and develop the payroll and benefits team; set clear expectations, monitor performance, and build and scale capability
Foster a high-trust, high-accountability environment focused on accuracy, confidentiality, responsiveness, and continuous improvement
Drive effective workload planning and prioritization, ensuring operational deliverables are met while enabling project/migration work
Stakeholder Partnership & Communication
Partner closely with HR, Finance, HRIS/Technology, and business leaders to manage payroll/benefits impacts, resolve issues, and execute changes with minimal disruption
Provide clear guidance and communications on payroll/benefits matters, especially during periods of change (e.g., system freezes, cutover windows, new processes)
Key Deliverables / Success Measures
Payroll accuracy and timeliness; reduced off-cycle corrections and rework.
Audit-ready controls and documentation; clean, reliable payroll and benefits reporting
Measurable cycle-time reduction and service improvements via process redesign
Demonstrated progress against Workday global tenant migration readiness (data cleanliness, testing readiness, cutover preparedness, hyper care outcomes)
Qualifications & Experience
Required
Post-secondary education in HR, Business, Accounting, or related field (or equivalent experience)
Progressive experience in payroll and benefits, including managing complex payroll issues and multi-stakeholder needs
Experience managing annual filings, compliance, audit and pension committee admin for both a DC and DB pension plan
Demonstrated experience leading teams with strong coaching, prioritization, and performance management capabilities
Strong analytical/problem-solving skills; proven ability to handle confidential information with discretion
Advanced proficiency in Microsoft Office (especially Excel) and payroll/benefits reporting
Preferred / Strong Assets
Workday experience and strong understanding of payroll-impacting data, controls, and downstream effects
Experience supporting HRIS transformations, migrations, or major system changes (including testing/parallel runs and cutover support)
Bilingual French/English is an asset
Core Competencies
Hands-on operational excellence (detail, controls mindset, problem-solving)
Change leadership (migration readiness, stakeholder alignment, execution discipline)
Continuous improvement orientation (simplify, streamline, reduce duplication, improve cycle time)
People leadership (coach, develop, set expectations, deliver through others)
Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.
Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
Vacancy Status: Existing Position
Salary Range: $120,000 – $125,000 (Total Compensation: $144,000 – $150,000)
Please note: Compensation is determined based on the overall candidate profile, with flexibility to ensure the right pay for the right level of experience and expertise.
Please note: The total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.
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