Patient Safety Specialist

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Hospital
Address: 8303 Dodge St, Omaha, NE

Work Schedule: Mon - Fri 7:30am to 4:00pm

The Patient Safety Risk Specialist is responsible for identifying, analyzing, and mitigating patient safety risks across the organization. This role supports a culture of safety through event review, data analysis, and collaboration with clinical and operational leaders to implement sustainable improvements that reduce harm and enhance patient outcomes.

Be part of a positive, high performing team where collaboration, accountability, and strong working relationships drive success.

Responsibilities:

Essential Job Functions

1. Ensures capture, review and classification of known patient safety variances for appropriate response.

2. Ensures entry of variance specifics and/or investigation in an effort to analyze actions and/or discern trends to reduce future occurrences.

3. Provides information on occurrences with unanticipated clinical results to administration and legal counsel.

4. Collaborates with legal and 3rd party insurers in critical thinking to find resolution(s) to each incident.

5. Coordinates appropriate disclosure of serious events to patients and /or families according to policy.

6. Arranges and completes a root cause analysis of occurrence according to policy if severity warrants.

7. Collaborates with legal and 3rd party insurers to establish a plan for resolution of complaints/claims and settlement amounts.

8. Assists legal and 3rd party insurers in coordinating staff interviews, response to interrogatories, and staff deposition attendance.

9. Facilitates acquisition of evidence related to an occurrence as needed.

10. Coordinates reimbursement claims for lost and/or damaged personal items as appropriate.

11. Partners with supervisors to address patient concerns and ensure follow-up.

Schedule:

Mon - Fri 7:30am to 4:00pm

Job Description:

Job Requirements

Education

• Bachelor's degree required.
• Successful completion of annual mandatory education requirements.

Experience

• Experience working in healthcare directly with physicians and other providers preferred.

• Knowledge of patient safety regulations and standards preferred.

• Experience with electronic health records and documentation preferred.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Must have effective written & verbal communication skills.
• Must type 50 WPM on a computer keyboard.
• Proficiency with various computer software, such as Excel, Microsoft Word, PowerPoint. (Moved from experience).
• Knowledge of mathematical calculations and medical terminology.
• Ability to work alone with minimal supervision.
• Ability to prioritize according to deadlines.
• Ability to perform numerous tasks at one time.

Physical Requirements

Weight Demands

• Light Work - Exerting up to 20 pounds of force.

Physical Activity

• Not necessary for the position (0%):
  • Climbing
  • Crawling
  • Kneeling

• Occasionally Performed (1%-33%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Grasping
  • Lifting
  • Pulling/Pushing
  • Standing
  • Stooping/bending
  • Twisting
  • Walking

• Frequently Performed (34%-66%):
  • Keyboarding/typing
  • Reaching
  • Repetitive Motions
  • Sitting
  • Speaking/talking

• Constantly Performed (67%-100%):
  • Hearing
  • Seeing/Visual

Job Hazards

• Not Related:
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
  • Mechanical moving parts/vibrations

• Rare (1-33%): - Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.