Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department's Website:
Bachelor's degree or
Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling, or
High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling required.
Knowledge of medical terminology required
Knowledge, Skills & Abilities:
Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
Well-developed decision-making skills are required.
Must maintain confidentiality and HIPAA compliance.
Highly motivated and self-directed individual to establish plans of action.
Highly proficient in computer and keyboard skills.
Preferred Qualifications:
Experience working with the EPIC system.
Experience working in a healthcare environment.
Responsibilities:
Conducts scheduling for direct care staff; schedules, reschedules, and coordinates appointments using the appropriate hospital systems by performing visit notifications of patients, conducts or registers patients as needed, and inputs and/or updates accurate patient information.
Process walk-ins, create new patient charts, access systems for orders, work the patient portal, and maintain a tracker board for multiple departments.
Schedule procedures and/or tests as needed. Issues school/work excuses, sends out no-show letters, and takes patient photos for the medical record. Responsible for blocking schedules as appropriate. Receives new patient referrals; coordinates with referral source to obtain demographic information.
Conducts insurance verification and benefit explanation by running eligibility on patients, and performs ABN completion.
Conducts authorizations and pre-certifications, tracks pre-authorization, and maintains referrals.
Enter the benefit and authorization information in PCT.
Obtains OON waiver and coordination of OON waivers.
Responsible for inputting daily and monthly statistics and communication about any medical records issues. Responsible for various reports as needed.
Collects and posts payments and issues receipts.
Responsible for reconciliation/management of the change fund.
Responsible for reconciliation of daily deposit & batch POS dollars, and must complete the deposit agreement. Counsels patients on any and all related financial information ie. hospital discounts and reviewing Medicaid screening.
Monitors patient balances using the matric payment methods. This position is also responsible for pre-counsel patients regarding the payment expectations for service.
Completes Epic workflow for new patients. Completes UB value codes, inputs daily charges, and reconciles charges. (Charge Entry may not be applicable in all areas; some areas utilize e-billing).
Performs inventory, ordering, and stocking supplies.
Cleans and maintains equipment, maintains petty cash, picks up and delivers mail to the mailroom, ensures the waiting room is clean, stocked with educational information, and coffee.
Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff.
Participates in annual education needs assessment. Maintains required job skill competencies and completes skill assessment annually.
Completes and maintains documentation of continuing education hours annually.
Performs other duties as assigned.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.