The Patient Access Representative (Back Office) manages the Electronic Document Management System (EDMS) work queues and completes all incoming requests.
The responsibilities of this position include managing clinic documentation, indexing medical records into the electronic EMR, transcribing inbound referrals, routing clinical orders, and providing other non-clinical support as requested. The Patient Access Representative collaborates with clinic staff, leadership, and providers and may interact with patients as needed.
Key Responsibilities – (Back Office):
-Document Management: Monitor Electronic Document Management System (EDMS) work queues and efficiently complete tasks
-Index Records: Process and index incoming records into the electronic EMR and route to appropriate staff as needed
-Transcribe Referrals: Transcribe inbound referrals and route clinical orders as needed.
Skills (Back Office):
-Communication
-Customer service
-Detail-oriented
-Computer skills
-Multitasking
-Works independently
-Prioritization
-Organization
-Electronic Document Management System (EDMS)
Applicable Experience:
1 yearThe best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.