Work with our partners to establish annual financial targets and design plans for exceeding them
Assist in the execution of marketing campaigns across all products and become the partners’ “trusted advisor”
Work closely with internal teams across the organization to continuously inform and evolve partner strategic plans in accordance with corporate goals
Proactively manage a pipeline of new product opportunities that strategically align with the objectives of our partners
Coordinate and lead status calls with large key partners to review key milestones, active projects, new business opportunities and outstanding issues
Prepare partner reports and presentations that summarize historical performance, draw out insights and inform future planning
Collaborating with both Marketing and other departments (Business Development, Relationship Management, Product, IT Development) in order to influence, enhance and communicate product launches, marketing campaigns and new Partner opportunities while ensuring alignment with business objectives.
Drive the health of our partnerships by owning day-to-day operations, providing swift issue resolution and tactical execution to support the needs of our daily partner contacts.
Some limited travel may be required
General Knowledge
Excellent communication (written and oral) and presentation skills
Proven ability to cross-sell and up-sell new opportunities
Ability to manage multiple high priority tasks in a fast-paced environment
Strong project management, group (cross-functional) collaboration, attention-to-detail, organizational skills and ability to be self-reliant and driven to achieve goals
Excellent analytical skills required to analyze data and provide insights
Strong computer skills including MS Office Suite (particularly Excel and PowerPoint)
Accreditations, Certifications, Designations
Minimum 3 years of account management experience
Post-Secondary degree or applicable work experience
Loyalty experience is preferred
OUR PROCESS:
Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities. If you have a preference regarding the language of your interviews, please inform our Talent Team when they reach out to you.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. We may utilize technology-assisted/ artificial intelligence tools to help us screen, assess, and select applicants for this position. This job posting is for an existing vacancy.
All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:
Recruiter Phone Interview
Hiring Manager Interview
Test or case study or take-home assessment (if applicable)
Team Interview
All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.