Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
The Role: Partner Support
This role is based within our Training and Competence (T&C) team at Sandringham Financial Partners, now part of M&G. Sandringham is one of the market leading independent national advice firms offering a fresh and innovative approach to financial advice. M&G as the parent company are one of the largest financial services companies in the world and FTSE100 mainstay, with a purpose of helping people manage and grow their savings and investments, responsibly.
A key team within the business is our T&C team who help support 130+ advising partners within the Sandringham network.
The primary responsibility is to provide a front-line response to inbound (telephone/email/ticket/chat) queries. Contact is predominantly from Advising Partners but can include HO staff and very occasionally clients and providers.
We require someone with a positive attitude who is able to work in a team environment and is self-driven. Excellent communication skills are a must as you will need to be comfortable and confident with dealing a broad range of personalities, and the ability to think on their feet. There is a wide range of information to help the successful candidate resolve all manner of queries but we require someone who is able to self-learn and build their knowledge independently to know which information can help advisers at any one time.
Full training and exam help will be provided to the successful applicant.
The T&C department acts as a conduit between advisers and Head Office. We provide honesty and support, and we enjoy a very good relationship with our advisers.
The T&C team are one of the most highly regarded teams within the organisation. Support will be provided to the successful applicant from the wider Supervisor team and T&C Managers.
The role is full time, and the hours of work are Monday to Friday, 9am – 5pm and the role is based in Head Office at Huddersfield town centre with potential to work from home.
As major part of the role will be using the internal communication system where you will:
Skills required:
Required education and qualifications:
Job Level: Colleague
Location: Huddersfield
Closing Date: 18 March 2026
What we offer:
At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:
As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.
Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.
Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.
Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.
To explore more about life at M&G and our full benefits offering, visit Life at M&G
We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.
If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com