Partner Solution Engineer

Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you !

We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 5 years of existence, we’ve managed to :

💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!

CONTEXT

We are looking for a Partner Solution Engineer to join our Tech Partnerships team. The Tech Partnerships Team is part of the Connectivity Track within the Product department and aims to enhance customer and prospect experiences through integrations with other software platforms.

Our objective is to remain the most interconnected software in the market, as of today, we are proud to offer around 300 integrations with various software across multiple industries.

And this is just part of the ecosystem, with the E-invoicing (Réforme de la facture électronique) roll out happening in 2026, we are doubling down on our partnerships with ERP and other invoicing softwares.

In this context, the Partner Solution Engineer plays a crucial role in helping us expand our connectivity with key softwares in the market and working hand in hand with our Tech partnerships and product team members.

This position combines technical and partners facing skills: the ability to guide partners & customers in understanding and implementing our technical solutions (APIs, features, product roadmap), along with strong communication capabilities to develop lasting partnerships.

MISSION

- Analyze the needs of partners and provide effective technical solutions

- Ensure that developments meet users expectations

- Act as a liaison between partners and internal stakeholders (partnerships, product, sales teams…)

- Build and maintain solid tech-relationships with partners

- Impact and improve the revenue generated from the ISV partners (ability to market the API, Pennylane features to partners building their integration with us)

- Monitor projects and ensure progress towards a go-live within a defined timeframe

- Gather and share partners qualitative feedback with the product team to improve our product and/or our APIs

- Identify key uses cases and best practices and work with our API teams to display valuable documentation and help our team to scale.

- Be creative, enhance our API documentation, create content towards developers and techs (dev toolkit, guidelines etc.)

PROFILE

Strong experience in API integration and strong understanding of API standards (REST, OAuth 2.0, OpenAPI)

Knowledge of software design and architecture

SQL & Datadog: Log analysis + database analysis

Appetite for no code/ low code softwares (Zapier, Make,etc)

Nice to have: experience in programming languages such as Python, Ruby, or JavaScript

Minimum 5 years of experience in Tech support, Solution Engineer, Tech pre-sales

Strong communication skills: Ability to explain complex technical concepts to non-technical stakeholders

Experience & appetite in client relationship management

Excellent problem-solving and troubleshooting abilities

Autonomous & agility: not afraid of to deal with multiple projects/ demands/requests at ones.

Collaboration: ability to navigate through multiple squads and departments.

Team player mindset! Your success and the success of the team depend on our capabilities to work collectively on partnerships deals.

RECRUITMENT PROCESS

Screening TA (visio) with Florine - 45min

Who Interview (visio) with the hiring manager Chloé - Tech Partners Lead - 1h

Case Debrief (visio) with Thibaud Desbordes (Partner Solution Engineer) et/or Juliane (PM Public API) - 1h

Last round with Arnaud, our GM Connectivity (45 mins)