Paralegal

As a Paralegal on Southwest Airlines’ Labor & Employment Team, you’ll be a trusted partner in managing critical legal matters that impact our People and our business. You’ll assist Attorneys in responding to government charges, preparing for labor arbitrations, and coordinating with outside counsel on employment litigation. In this role, you’ll handle everything from drafting and reviewing legal documents to managing case files, conducting research, and tracking project progress. You’ll also serve as a liaison with law firms, vendors, and internal clients—helping ensure accuracy, compliance, and timely execution. Your work supports Southwest’s commitment to fairness, integrity, and Legendary Customer Service for both Employees and Customers.

• Provide general paralegal support, including file management, word processing, coordinating intra-office and external correspondence, intake of notices, and coordination of follow-up action
• Under the supervision of an attorney, review, revise, and draft legal documents and correspondence
• Facilitate the processing of documents to obtain the required authorized signatures 
• Work on projects and perform legal research on various topics as assigned
• Gather, save, review, summarize, and organize documents, contracts, and emails in document management system
• Track and report on the status of assigned projects
• Serve as a liaison for client contacts, law firms, vendors, and other parties on legal matters 
• Collaborate with Legal Department colleagues on a variety of legal and regulatory issues
• Perform other job duties as directed by Employee’s Leaders   

• Knowledge of MS Office Suite (Word, Excel, PowerPoint, and Outlook) software
• Skilled in organization with attention to detail and ability to accomplish multiple tasks to meet deadlines
• Skilled in excellent verbal and written communication
• Ability to be self-motivated; work both independently to complete tasks and respond to requests as well as collaborate with others to utilize resources and knowledge of others
• Strong ability to follow up on pending items, track project progress and stay current on project status and milestones
• Ability to handle confidential and sensitive information with professionalism and discretion

• Required: High School Diploma or GED

• Required: Intermediate level experience, fully functioning broad knowledge in related work and/or training
• Preferred: Experience in employment litigation
• Preferred: Arbitration experience
• Preferred: Experience responding to government charges

• Ability to perform work duties from work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must be able to work a flexible schedule to include some non-business days and hours as needed to meet client needs
• Ability to travel when needed for the position

Pay & Benefits:

• Competitive market salary from $81,200.00 per year to $90,200.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:   

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: careers.southwestair.com/benefits 

*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company