Packaging Manager

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI. 

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

We are looking for a Packaging Manager (Permanent role) to join our team in Dundalk, County Louth.

Summary of Role

The Packaging Manager is a key member of the site Operations Leadership Team, responsible for leading a high-performing, multi-skilled team in a fast-paced, regulated manufacturing environment. The role will oversee the day-to-day operations of the Packaging Department to ensure safe, compliant, and efficient production. Accountable for departmental performance, driving operational excellence, and fostering a culture of continuous improvement, collaboration, and accountability.

Key Responsibilities

Operational Leadership:

• Lead and coordinate daily packaging operations to meet production schedules, quality standards, and customer requirements in a GMP regulated CDMO environment.
• Monitor and drive achievement of departmental KPIs, including output, quality, safety, and efficiency targets across multiple packaging lines.
• Implement agile and lean production practices to continuously improve productivity and reduce waste.
• Provide clear direction and performance expectations to team members across all shifts, ensuring operational continuity in a multi shift environment.

People Management & Team Development:

• Recruit, onboard, and develop production team members in collaboration with HR and training functions.
• Promote a positive, inclusive, and high-performing team culture, with a strong focus on engagement, quality, safety, and continuous learning.
• Deliver regular feedback, coaching, and performance reviews, address performance or conduct issues in line with company policy.
• Ensure adequate cross-training and succession planning within the team to reduce skill gaps and dependency risks.
• Manage workforce planning in line with demand fluctuations.

Quality & Compliance:

• Ensure compliance with all internal and external regulatory and quality standards.
• Ensure strict adherence to GMP, SOPs, and applicable regulatory requirements.
• Collaborate with Quality Assurance to investigate and resolve deviations, non-conformances, and customer complaints.
• Support internal and external audits and inspections, ensuring readiness at all times.
• Drive right-first-time culture through effective training, coaching, and quality metrics awareness.

Communication & Cross-Functional Collaboration:

• Actively participate in daily tiered communication meetings, planning sessions, and cross-functional forums.
• Maintain effective working relationships with key departments including Engineering, Warehouse, Quality, Planning, and Procurement.
• Provide timely updates on production status, risks, and improvement initiatives.
• Support client-facing activities as required, including walkthroughs or discussions related to batch packaging or deviation investigations.

Continuous Improvement:

• Identify and lead continuous improvement initiatives focused on safety, quality, cost, and delivery.
• Utilise problem-solving tools and techniques to address root causes and implement sustainable solutions.
• Support digitalisation and automation initiatives where appropriate.

Required Qualifications & Experience

• Minimum of 3 years’ supervisory or people management experience in a high-volume manufacturing or packaging environment.
• Minimum of 5 years’ experience in a primary or secondary packaging environment.
• Technical certificate, diploma, or degree preferred; candidates with strong equivalent technical experience will also be considered.
• Experience in a GMP-regulated or pharmaceutical environment essential.
• Proven ability to lead and motivate cross-functional teams in a dynamic setting.
• Strong interpersonal, communication, and leadership skills.
• Proficient in Microsoft Office and experienced in ERP/MRP systems.
• Flexible, hands-on approach with a strong sense of ownership and accountability.
• Strong understanding of health, safety, and environmental standards in manufacturing.

Desirable Attributes

• Experience in a high-volume CDMO Packaging environment.
• Exposure to multiple packaging formats (e.g. blister, bottle, sachet, vial labelling) across different client products with varying regulatory and quality requirements.
• Exposure to client audit activities within a CDMO setting.
• Lean Six Sigma certification or exposure to lean manufacturing tools.
• Experience working across multiple shifts or in 24/7 operations.
• Ability to analyse data and translate insights into actions.
• Change management experience in transitioning teams or implementing new systems/processes.

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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.